Retail Optical Assistant

2 weeks ago

London, United Kingdom Vision Express Full time

Role overview

As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.

Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle.

Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.

Who are we?

We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you

Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.

Who is the perfect candidate?

  • Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns
  • Great communication and rapport building to translate professional terminology into language understandable to patients
  • Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
  • Ability to work as part of a team, with colleagues across the whole store
  • The ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • Confidence, passion, drive and enthusiasm
  • Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets
  • Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance.

Anything else you should know?

  • Sales and performance-based bonus
  • Targeted incentives
  • Pension scheme
  • Life Assurance - 2 x your basic annual salary
  • Private medical cover for you and your family
  • Free eyewear annually with eligibility from day one of joining us
  • Opportunities to get involved in the OneSight EssilorLuxottica Foundation
  • Discounts throughout the year for your friends and family
  • Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
  • 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
  • Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan
  • Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
  • Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
  • And so much more

  • Trainee Optical Retailer

    2 months ago

    London, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Store name: Tottenham High, London** **Salary: Dependent on experience** **Working hours: Full time - includes weekend working** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to join a global company with local ownership! Our...

  • Trainee Optical Retailer

    2 months ago

    London, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Store name: London Wall**, London.** **Salary: £22,000-£25,000 (DOE) Plus in store Bonus!!** **Working hours: Full time only.** **Training provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to join a global company with...

  • Trainee Optical Retailer

    1 month ago

    London, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Loucation: Harringay, London** **Salary: Dependent on experience** **Working hours: Full Time - Working weekends** **Training provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to join a global company with local...

  • Trainee Optical Retailer

    1 month ago

    London, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Store name: West Drayton, London** **Salary: Dependent on experience, Plus in store Bonus** **Working hours: Full time only. Must be able to work weekends** **Training provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to...

  • Healthcare Assistant Optical Express

    6 days ago

    London, United Kingdom Optical Express Group Full time €27,000

    Title: Healthcare Assistant Location: London – White City Hours: 40 hours Salary: £27,000 Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s...

  • Trainee Optical Retailer

    4 days ago

    London, United Kingdom Specsavers Full time

    **Trainee Optical Assistant** **Location: Bexleyheath** **Working hours: Full time, 40 hours per week, Includes weekend working.** **Salary: Up to £22,000 + Bonus scheme included!** **Close to local transport links, Specsavers Perks, Progression, and opportunities available.** **Experience level: No previous optical experience required, Full training...

  • Trainee Optical Retailer

    4 days ago

    London, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Store: Specsavers Victoria** **Hours: Full time - 40 hrs / Open to discussion on part time (weekend work is essential)** **Benefits: Specsavers perks, additional birthday day off, staff, friends & family discounts, Wecare & Headspace apps, enhanced family leave and sick pay** **Full training provided - with great career...

  • Optical Assistant

    4 weeks ago

    London, United Kingdom Lunaria Recruitment Full time

    Optical Assistant Tottenham Court Road, Independent Opticians About Us Lunaria Recruitment is an independent recruitment agency specialising in optical, hearcare and luxury retail positions across London and the UK. Our client is looking for an Optical Assistant to work in their Central London team. This gorgeous store is expanding their team and...

  • Senior Optical Advisor

    2 days ago

    London, United Kingdom Optical Express Group Full time

    **Hours: Full time, 40 hours per week** **Location: London - White City** **Salary : £26,000 plus bonus** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We...

  • Optical Assistant

    4 weeks ago

    London, United Kingdom Lunaria Recruitment Full time

    Optical Assistant Tottenham Court Road, Independent OpticiansAbout UsLunaria Recruitmentis an independent recruitment agency specialising in optical, hearcare and luxury retail positions across London and the UK.Our client is looking for an Optical Assistant to work in their Central London team. This gorgeous store is expanding their team and looking for a...

  • Trainee Optical Retailer

    1 month ago

    London, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Location: Streatham** **Hours: 40 hrs per week to include 1 weekend day** **Salary: Competitive** **Training provided** **Good Transport links** **Monthly Instore Bonuses** **Personal Development Plans & Career Progression** **Social Events & Nights Out** Have you ever considered a career in optics, are you passionate...

  • Optical Assistant

    4 weeks ago

    London, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Whitechapel, London** **Salary: Depending on experience** **Working hours: 5 days a week - weekend working essential** **An opportunity to grow within a supportive and always developing team** **Experience level: Previous Optical experience is essential for this role** Join our team as an Optical Assistant,...

  • Optical Assistant

    2 months ago

    London, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Strand, London.** **Salary: £21k - £24k DOE, Plus Store Bonus !** **Working hours: Monday - Friday. No Weekends!** **Experience level: Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the...

  • Optical Assistant

    1 week ago

    City of London, Greater London, United Kingdom Lunaria Recruitment Full time

    Optical Assistant Streatham Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. About Us Lunaria Recruitmentis an independent recruitment agency specialising in optical, hearcare and luxury retail positions across London and the UK. Our client is looking for an Optical Assistant to work in...

  • Theatre Practitioner Optical Express Optical Express

    5 days ago

    London, United Kingdom Optical Express Group Full time €38,000

    Title: Theatre Practitioner Location: London – White City Hours: 40-hours per week Salary: £38,000 Optical Express, the UK and Ireland’s number one private provider of laser eye, premium intraocular lens and cataract surgery are recruiting for a Theatre Practitioner to join our busy surgery team. Operating in our state of the art treatment centre...

  • Optical Assistant

    1 week ago

    London, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Harringay (S), London** **Working hours: Full Time ( 40 hours) - Weekend work is essential** **Salary: Starting from £22k, Plus Store Bonus** **Experience level: Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride...

  • Optical Assistant

    4 days ago

    London, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Winchmore Hill ( S), London.** **Salary: Depending on experience** **Working hours: Full time (40) including 1 weekend day ( Satudays)** **Experience level: Previous Optical experience is essential for this role** **Opportunities for further progression** **Good Transport Links** **Team Social...

  • Optical Assistant

    2 months ago

    South West London, United Kingdom Lunaria Recruitment Full time

    Optical Assistant StreathamAbout UsLunaria Recruitmentis an independent recruitment agency specialising in optical, hearcare and luxury retail positions across London and the UK.Our client is looking for an Optical Assistant to work in their Streatham practice. This engaging store is expanding their team and looking for a keen, customer focused candidate to...

  • Trainee Optical Retailer

    3 days ago

    London, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Location: Walworth Road, London** **Salary: Up to £11.00 per hour, plus store bonus after probation period passed of up to £275 per month.** **Working hours: Full Time hours - 40 hours per week - Weekend working is essential.** **Experience level: No previous optical experience is required, however a minimum of 1 year...

  • Optical Assistant

    4 weeks ago

    South West London, United Kingdom Lunaria Recruitment Full time

    Optical Assistant Tottenham Court Road, Independent OpticiansAbout UsLunaria Recruitmentis an independent recruitment agency specialising in optical, hearcare and luxury retail positions across London and the UK.Our client is looking for an Optical Assistant to work in their Central London team. This gorgeous store is expanding their team and looking for a...