Windows 11 Technical Analyst

2 days ago


Cardiff, United Kingdom Yolk Recruitment Full time

Windows 11 Technical Analyst

Cardiff / Hybrid (1 day per week on site)

Initial Contract until 31/03/25 (with likely extension)

INSIDE IR35

Yolk Recruitment are currently hiring for a South Wales / West based Technical Analyst on an initial 3/4 Month contract with likely extension.

Experience in providing technical support during a Windows 10 to Windows 11 upgrade is essential

As a Technical Analyst, your primary responsibility will be to deliver exceptional customer service and technical support for desktop applications. This role is crucial to ensuring the success of a major Windows 11 upgrade, including managing application troubleshooting and overseeing multiple software deliverables

Your main job is to provide technical support and advice for desktop applications, particularly during the Windows 11 upgrade process. You'll ensure that all IT services are running smoothly and fix any issues that arise, ensuring that the systems are reliable 24/7. You'll also coordinate testing and make sure everything is documented properly.



Key Responsibilities:

  • Windows 11 Troubleshooting: Identify and fix issues related to the Windows 11 upgrade. Provide guidance to the team on resolving these issues.
  • System Management: Deliver operating systems through tools like SCCM and Intune Autopilot.
  • Incident Resolution: Handle and resolve any 3rd line desktop problems, particularly those related to the Windows 11 upgrade.
  • Documentation: Create clear documentation and procedures for troubleshooting and fixing issues.
  • Customer Service: Ensure excellent customer service is provided at all times.
  • IT Governance Compliance: Follow all IT governance policies and procedures.


Required Skills:

  • Technical Expertise: Deep knowledge of troubleshooting Windows 11 and related upgrade issues.
  • Tools Proficiency: Experience with SCCM (System Center Configuration Manager) and Intune Autopilot.
  • Problem-Solving: Strong ability to diagnose and resolve technical problems.
  • Customer Service: Excellent communication skills and a customer-focused mindset.
  • Documentation: Ability to create clear and effective documentation.
  • Flexibility: Willingness to work during evenings or weekends when necessary for testing and support.
  • ITIL Knowledge: Understanding of ITIL best practices for service management.


  • Cardiff, United Kingdom Yolk Recruitment Full time

    Windows 11 Technical Analyst Cardiff / Hybrid (1 day per week on site) Initial Contract until 31/03/25 (with likely extension) INSIDE IR35 Yolk Recruitment are currently hiring for a South Wales / West based Technical Analyst on an initial 3/4 Month contract with likely extension. *** Experience in providing technical support during a Windows 10 to...


  • Cardiff, United Kingdom CV-Library Full time

    Windows 11 Technical Analyst Cardiff / Hybrid (1 day per week on site) Initial Contract until 31/03/25 (with likely extension) INSIDE IR35 Yolk Recruitment are currently hiring for a South Wales / West based Technical Analyst on an initial 3/4 Month contract with likely extension. *** Experience in providing technical support during a Windows 10 to...


  • Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    Windows 11 Technical Analyst Cardiff / Hybrid (1 day per week on site) Initial Contract until 31/03/25 (with likely extension) INSIDE IR35 £375 - £400 Per Day Yolk Recruitment are currently hiring for a Technical Analyst on an initial 3/4 Month contract with likely extension.*** Experience in providing technical support during a Windows 10 to Windows 11...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    Windows 11 Technical Analyst Cardiff / Hybrid (1 day per week on site) Initial Contract until 31/03/25 (with likely extension) INSIDE IR35 £375 - £400 Per Day Yolk Recruitment are currently hiring for a Technical Analyst on an initial 3/4 Month contract with likely extension.*** Experience in providing technical support during a Windows 10 to Windows 11...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    Senior Technical Analyst Cardiff (Hybrid) INSIDE IR35 £440.00 Per Day Yolk Recruitment are currently hiring for a Senior Technical Analyst on an initial 3 month contract with likely extension. This role involves implementing, configuring, and evolving the technology portfolio while providing expert support for core systems and services. It's a...


  • Cardiff, United Kingdom CV-Library Full time

    Senior Technical Analyst Cardiff (Hybrid) INSIDE IR35 £440.00 Per Day Yolk Recruitment are currently hiring for a Senior Technical Analyst on an initial 3 month contract with likely extension. This role involves implementing, configuring, and evolving the technology portfolio while providing expert support for core systems and services. It's a...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    Senior Technical Analyst Cardiff (Hybrid) INSIDE IR35 £440.00 Per Day Yolk Recruitment are currently hiring for a South Wales / West based Senior Technical Analyst on an initial 3 month contract with likely extension. This role involves implementing, configuring, and evolving the technology portfolio while providing expert support for core systems and...


  • Cardiff, United Kingdom CV-Library Full time

    Senior Technical Analyst Cardiff (Hybrid) INSIDE IR35 £440.00 Per Day Yolk Recruitment are currently hiring for a South Wales / West based Senior Technical Analyst on an initial 3 month contract with likely extension. This role involves implementing, configuring, and evolving the technology portfolio while providing expert support for core systems...

  • Technical Analyst

    3 weeks ago


    Cardiff, Cardiff, United Kingdom NHS Full time

    Job SummaryWe are looking for a Technical Analyst to provide technical expertise and support to our team. The ideal candidate will have a strong background in IT and experience working with various software applications.Responsibilities include:Assisting in the identification and interpretation of customer requirements, risks, and issues.Regularly...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    Senior Technical AnalystCardiff (Hybrid)INSIDE IR35£440.00 Per DayYolk Recruitment are currently hiring for a South Wales / West based Senior Technical Analyst on an initial 3 month contract with likely extension.This role involves implementing, configuring, and evolving the technology portfolio while providing expert support for core systems and services....

  • IT Support Analyst

    6 hours ago


    Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    **IT Support Analyst** **Cardiff (Office Based)** **Up to £25,000** Yolk Recruitment are working with a global consulting firm looking for an IT Support Analyst to join their Cardiff office. As IT Support Analyst you will provide 1st line level support to the organisations internal users both from a remote & deskside perspective. Their desktop environment...


  • Cardiff, Cardiff, United Kingdom CV-Library Full time

    We are looking for a highly skilled Microsoft Windows Engineer to join our IT team at CV-Library. As a key member of our team, you will be responsible for installing, managing, and maintaining all system hardware and software.Key Responsibilities:You will be responsible for:Monitoring and managing the IT ServiceDesk system (1st and 2nd line...


  • Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    IT Service Desk Analyst Cardiff £20,000 to £25,000 + Holidays + Pension + Birthdays off + Progression + Training Fantastic opportunity to join one of the UKs top law firms. They are offering the chance to join their IT Service Desk team. You will play a major part in providing top quality customer service and ensuring smooth running of their IT...


  • Cardiff, Cardiff, United Kingdom CV Library Full time

    Job Summary We are seeking an IT Infrastructure Analyst to manage, deploy, maintain, and monitor the infrastructure of our customer applications. This role involves providing support, improving procedures, and enhancing application performance on Windows Server, AWS, and Azure platforms.The ideal candidate will have experience with Windows Server, AWS, and...

  • IT Support Analyst

    2 days ago


    Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    **IT Support Analyst** **Up to 26k** **Cardiff** Yolk Recruitment are working with a multi national law firm. They are searching for an experienced IT Support Analyst to join their Service Desk at their Cardiff office. If successful you will join a small IT team providing 1st / 2nd line Desktop support to the organisations internal users. There is...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    Senior Technical Analyst Cardiff (Hybrid) INSIDE IR35 £440.00 Per Day Yolk Recruitment are currently hiring for a South Wales / West based Senior Technical Analyst on an initial 3 month contract with likely extension.This role involves implementing, configuring, and evolving the technology portfolio while providing expert support for core systems and...


  • Cardiff, United Kingdom Yolk Recruitment Full time

    Senior Technical Analyst Cardiff (Hybrid) INSIDE IR35 £440.00 Per Day Yolk Recruitment are currently hiring for a South Wales / West based Senior Technical Analyst on an initial 3 month contract with likely extension. This role involves implementing, configuring, and evolving the technology portfolio while providing expert support for core systems and...


  • Cardiff, United Kingdom Circle Recruitment Full time

    1st Line IT Support Analyst/Service Desk Analyst with 12+ months of experience in an IT helpdesk or support role, and strong Office 365 & Windows 10 skills, is required by a leading firm in central Cardiff. This role will require you to use your technical expertise to resolve 1st line IT issues for employees in a timely manner, and contribute to the team by...


  • Cardiff, United Kingdom Yolk Recruitment Careers Full time

    Senior Technical AnalystCardiff (Hybrid)INSIDE IR35£440.00 Per DayYolk Recruitment are currently hiring for a South Wales / West based Senior Technical Analyst on an initial 3 month contract with likely extension.This role involves implementing, configuring, and evolving the technology portfolio while providing expert support for core systems and services....

  • IT Support Analyst

    2 days ago


    Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    **IT Support Analyst | Cardiff (Hybrid) | Up to £30,000 | Financial Services** Yolk Recruitment are working with an expanding, Cardiff based Financial Services organisation looking to grow their IT Support Function. They're searching for an experienced 1st / 2nd Line IT Support Analyst to support their internal user base (both on-site & remote). Their...