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Shipping Coordinator

4 months ago

London, United Kingdom Manpower UK Ltd Full time

Shipping Coordinator

1 Year temporary Maternity Cover

Delivering superior customer value is at the heart of this business. As a Temporary Shipping Coordinator at our Ashford site, you will support customers through monitoring of daily shipment issues, management of outbound customs queries and monitoring of imports to ensure the delivery schedule is maintained efficiently.

Keen to get going? On a daily basis, you can look forward to:

  • Follow up on transport complaints: monitor and resolve missed deliveries or documents by carriers.
  • Facilitating and liaising: ensure careful execution of requests. You will be process orientated, paying attention to shipping dates, labelling, packaging and stockholding according to customer requirements.
  • Communicating: a key part of this role is communication with people and around requests.


You?

Are you a team player with excellent communication skills and who demonstrates self-awareness? Are you adaptable, flexible and determined to see problems through to a successful resolution for all? Are you diplomatic under pressure and who thrives on collaborating with teams who are as passionate about customer care as you are? Do you drive for results? Then come join us - and impact your world.

Your professional profile includes:

High school education or GCSE (minimum level C equivalent)
2 + years' experience in a similar role
Excellent customer service experience
Ability to work under pressure and deal with ambiguity
Excellent attention to detail
An efficient personality with strong time management and customer skills
SAP knowledge
Awareness of Customs documentation and inbound / outbound movement would be desirable

Interviewing now for a start next week .