Application Support Analyst

Found in: JG UK C2 - 2 weeks ago

London, United Kingdom emagine Full time

Application Support Analyst - Equities Trading

£400 - £600 per day (inside IR35)

London - Onsite 3 days a week

emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.

Responsibilities:

Troubleshoot Application and Systems Problems:

Diagnose and resolve application and system issues promptly to minimize downtime and ensure seamless operations.

Proactive Monitoring and Management:

Proactively monitor the production environment, identifying potential issues before they escalate.

Implement measures to enhance system performance and reliability.

Client Relationship Management:

Act as the point of escalation for business users, managing end-user client relationships effectively.

Provide timely and clear communication to stakeholders regarding incident resolution progress.

Incident Management:

Take ownership of incident management, ensuring timely resolution and conducting thorough problem follow-up.

Maintain detailed incident records for analysis and improvement purposes.

Knowledge Base Maintenance:

Build and maintain a comprehensive knowledge base of known defects, issues, processes, and techniques.

Continuously update the knowledge base to enhance support efficiency.

Software Releases and Testing:

Review and perform production software releases, conducting post-release testing after application upgrades.

Ensure smooth deployment processes and minimize risks associated with new releases.

Disaster Recovery Planning and Testing:

Actively participate in disaster recovery planning and testing to ensure the availability of critical systems.

Contribute to the development and enhancement of disaster recovery procedures.

Shift Rotation and On-Call Support:

Adhere to the defined hours of operation () with a willingness to participate in shift rotations.

Be available for occasional weekend, bank holiday, and after-hours work to support critical business initiatives.

Key Skills:

Technical Expertise:

Strong knowledge of Linux Operating Systems.

Working knowledge of FIX Protocol.

Experience with RV, MQ messaging, Windows Clustering, and Autosys.

Familiarity with Ansible, Git, and Splunk dashboarding.

Analytical and Troubleshooting Skills:

Strong analytical and troubleshooting skills to identify and resolve complex technical issues.

Self-Motivation and Positive Attitude:

Self-motivated with a positive attitude towards problem-solving and continuous improvement.

Equities Trading Experience:

Proven experience in supporting Equities trading applications.

Familiarity with High Touch trading, Portfolio Trading, or Electronic Trading businesses.

Scripting and Automation:

Experience writing scripts in Perl, Python, Bash, or other shells for automation and addressing critical business needs.

Database Knowledge:

Experience with MS SQL, Sybase, and proficiency in monitoring tools

Communication and Relationship Building:

Excellent communication skills to interact effectively with end-users, business stakeholders, and technical teams.

Ability to manage client relationships and act as a liaison between business and technology teams.

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project life cycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career.

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project life cycle.

We pride ourselves on;

Providing our people with a supportive culture, rooted in our values and driven by our purpose.

Promoting a culture of inclusion, collaboration, well-being, and learning and development.

Providing increased agility and flexibility within our hybrid working model

Investing in employees' growth through ongoing training and development

Autonomy to take ownership of projects, making decisions and demonstrating individual expertise

Providing an transparent performance and career management experience.

  • Application Support Analyst

    Found in: Jooble UK C2 - 3 weeks ago

    London, United Kingdom DGH Recruitment Full time

    Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our London based financial client on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    Found in: Talent UK 2A C2 - 7 days ago

    London, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    Found in: Talent UK 2A C2 - 3 weeks ago

    London, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based financial client on a permanent basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    40 minutes ago

    London, United Kingdom IQ Talent Solutions Full time

    ** Application Support Analyst - Investment Management - £772 p/d (inside IR35)** **Hybrid working with out of hours rota and some occasional scheduled weekend work.** My client is a leading global Investment Management business looking to hire a user facing Application Support Analyst within the Investments Support team to ensure BAU needs of the...

  • Application Support Analyst

    Found in: Appcast UK C C2 - 6 days ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    Found in: Whatjobs ES C2 - 7 days ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    Found in: Appcast UK C2 - 7 days ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    Found in: Appcast Linkedin GBL C2 - 7 days ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    Found in: Whatjobs ES C2 - 6 days ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our London based financial client on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based financial client on a permanent basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    Found in: Appcast UK C C2 - 2 weeks ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based financial client on a permanent basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Application Support Analyst

    Found in: Appcast UK C2 - 2 weeks ago

    London Area, United Kingdom DGH Recruitment Full time

    Application Support AnalystA fantastic opportunity has arisen for an Application Support Analyst to join our London based financial client on a permanent basis.Application Support AnalystSummary:The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer...

  • Senior Analyst Relations Manager

    Found in: Talent UK 2A C2 - 1 week ago

    London, United Kingdom Starsight | Analyst Relations Full time

    Company DescriptionStarsight Communications is Europe's largest and most respected EMEA analyst relations (AR) consultancy. We provide growth and scale companies with strategic expertise and hands-on tactics to enhance their analyst relations. Founded by experienced AR practitioners, Starsight Communications is committed to delivering exceptional results for...

  • Application Support Analyst

    Found in: Talent UK 2A C2 - 3 days ago

    London, United Kingdom Pioneer Search Full time

    Application Support AnalystAn Application Support Analyst is required for a highly established Lloyd's market insurer. The application support team, support a variety of insurance applications that have been built both in-house and purchased from a vendor. They are nearing the end of a major IT transformation and this role is needed to help with this next...

  • Application Support

    3 weeks ago

    London, United Kingdom DGH Recruitment Full time

    Senior Application Support Analyst A fantastic opportunity has arisen for a Senior Application Support Analyst to join our London based client on a permanent basis. Senior Application Support Analyst The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness,...

  • Application Support

    Found in: Jooble UK C2 - 3 weeks ago

    London, United Kingdom DGH Recruitment Full time

    Senior Application Support Analyst A fantastic opportunity has arisen for a Senior Application Support Analyst to join our London based client on a permanent basis. Senior Application Support Analyst The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness,...

  • Application Support Analyst

    5 days ago

    London, United Kingdom Goodman Masson Full time

    **Permanent Position Required**: Application Support Analyst If you are looking to utilise your stakeholder skills at a top organisation that offers incredible career opportunities and employee benefits, this role is for you! **Location**: London or Halifax **Salary**: £51,000 (London), £44,000 (outside London) + bonus, private medical insurance, 30...

  • Application Support Analyst

    Found in: Jooble UK C2 - 3 days ago

    City of London, Greater London, United Kingdom Pioneer Search Full time

    Application Support Analyst An Application Support Analyst is required for a highly established Lloyd's market insurer . The application support team, support a variety of insurance applications that have been built both in-house and purchased from a vendor. They are nearing the end of a major IT transformation and this role is needed to help with...

  • Application Support Analyst

    3 days ago

    City of London, Greater London, United Kingdom Pioneer Search Full time

    Application Support Analyst An Application Support Analyst is required for a highly established Lloyd's market insurer . The application support team, support a variety of insurance applications that have been built both in-house and purchased from a vendor. They are nearing the end of a major IT transformation and this role is needed to help with...

  • Senior Application Support Analyst

    2 weeks ago

    London, United Kingdom DGH Recruitment Full time

    Job Description Senior Application Support Analyst A fantastic opportunity has arisen for a Senior Application Support Analyst to join our London based client on a permanent basis. Senior Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance...