Customer Program Leader

2 weeks ago

Cheltenham, Gloucestershire, United Kingdom GE Aerospace Full time

Job Description Summary

Role Summary

The F-35 team is growing and an opportunity has arisen for a Customer Program Leader to lead/support the ongoing the F-35 Remote/Input Output (RIO) & Standby Flight Display (SFD) program with specific duties associated with ownership of production contracts. The role sits within the UK Electrical Power systems business of GE Aerospace, reporting to the F-35 Senior Program Manager.

In this role, you will have the opportunity to develop as a Program Manager by applying Daily Management Lean Principles with a potential for in-role promotion. The successful candidate will lead the cross-functional team to deliver on all program(s) deliverables within the terms and conditions of the contract and business case.

Acronyms

RIO – Remote Input & Output Unit

SFD – Standby Flight Display

LPB – Lead Professional Band

GE – General Electric

S&OP – Sale & Operations Planning

Job Description

Roles and Responsibilities

  • Develops strong customer relationships and serves as the interface between customer and GE. Establishes and maintains regular customer reporting rhythms.
  • Accountability and leadership of the Production contracts of RIO & SFD. All contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal business team, managing the transfer of information and requests.
  • Working closely with Engineering, Order Management, Planning, Sales, all aspects of Supply Chain, Sourcing, Quality, and In-Service Support. Define the sequence of activities necessary to deliver the scope of work within time and resource constraints; manages critical path and realigns priorities to balance stakeholders' requirements.
  • Lead Toll Gates 10, 11 & 12 across the suite of RIO, SFD & RMS in timely manner.
  • Works effectively across Organisational Matrix to prioritise, monitor, align and report relevant metrics – such as S&OP, production scheduling, delivery forecasting, demand management, order-book management, revenue, and margin debt collection & cash-flow, quality, On Time delivery, etc.
  • Responsible for ensuring appropriate export licences and governmental requirements are maintained for assigned programme(s).
  • Understands the business case and cost baseline to establish budget constraints, drives actions to achieve programme deliverables and business & financial targets throughout the programme lifecycle which include recurring product cost & nonrecurring development costs.
  • Assure timely resolution of issues, keep the customer advised of the progress of the program, and negotiate changes, variations, solutions to issues.

Required Qualifications

  • Basic knowledge in Product Management & Program Management.
  • A technical background, preferably a degree in Engineering.

Desired Characteristics/ Skills

  • Trained in Lean Six Sigma.
  • Trained in Problem Solving through Root Cause Corrective Action.
  • Ability to travel domestically and internationally (as required).
  • Strong oral and written communication skills. Strong interpersonal and leadership skills.
  • Lead initiatives of moderate scope and impact.
  • Ability to coordinate several projects simultaneously.
  • Effective problem identification and solution skills.
  • Proven analytical and organisational ability.
  • Highly motivated with personal credibility and the ability to influence internally and externally.
  • Ability to work on own initiative.

Flexible Working

GE supports flexible hybrid working arrangements for this position.

Total Reward

At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;

  • Pension
  • Bonus
  • Life Assurance
  • Group income protection
  • Private medical cover

Security Clearance

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS )

Right to Work

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. )

Additional Information

Relocation Assistance Provided: No


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