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Administrator

3 months ago

Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

We are currently looking to recruit an enthusiastic and motivated, full time Administrator to join the Primary Care Mental Health Service Countywide based at 17 Bridge Street, Peterborough, PE1 1HJ.


If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health needs, then we want to hear from you.


We are currently looking for an Administrator to help our busy team with using System 1 and sending out clinical correspondence.


Main duties will include typing clinical correspondence from Cliicians Countywide via System 1, formatting and sending letters to service users, booking appointments, minute taking and arranging clinics for our clinical team.


Additional admin duties:
dealing with admin requests coming to our mailbox, scanning, uploading and printing documents, updating patient records.

You will have great communication skills, well organised and be able to work to tight deadlines.

We are looking for someone who can offer good support to our colleagues, be a team player and work together to manage workload.


Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.


Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community.

These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities

Word processing of all forms of correspondence, reports and summaries that are required by the team.

Undertake diary management for clinicians and/or managers, as required.

Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.


Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.


Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.

Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.


Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.

Undertake training of new staff as directed by Line Manager and/or other managers.


Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.