Current jobs related to Switchboard Operator - Witney, Oxfordshire - Estelle Manor

Job Ref:
MAI2299

Branch:
Estelle Manor

Location:
Estelle Manor, Eynsham Park, North Leigh, Witney, Oxfordshire, OX29 6PN

Salary/Benefits:
£30,000 per annum

Contract type:
Permanent

Hours:
Full Time

Hours per week:40

Posted date:07/06/2024

Closing date:16/06/2024

Who are we?
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa

• Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there's a kids' club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a 'hosted home', bringing people together that have plenty to say and nothing to prove.

What's in it for you?
At
Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are
_valued_,
_supported_, and
_celebrated_.

Here at
Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle.

We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and FB discounts across sister properties.
• Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners).
• Colleague spaces stocked with food, drinks, and locally sourced coffee.
• Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
• Added protection of both our pension and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommendafriend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

As a
Switchboard Operator you will be responsible for managing incoming calls, directing them to the appropriate departments or individuals, and providing information as needed.

This role requires excellent communication skills, a professional demeanour, and the ability to multitask efficiently._ This role sits as part of our reservation team but will be in a different office space.

_

Who we are looking for?

• A person who is calm, confident, is an excellent problemsolver, has great attention to detail and who can multitask.
• Experience within the NHS, at a doctor's surgery, hotel, travel agency, within retail banking or even as a virtual assistant/EA/PA.
• Excellent communication skills and the ability to get on with a diverse range of people you can quickly understand, influence, and negotiate, as well as document and explain complex requirements to both technical and nontechnical colleagues.
• The shift patterns for this role will require flexibility and will include evenings weekends (5 days working with 2 days rest period Monday
• Sunday)._

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