Infra Operation Service Lead

1 week ago


Camden Area, Greater London, United Kingdom Scrumconnect Consulting Full time

Job Title:
Infra Operation Service Lead

Location :
Petty France or Staines Office, with flexibility as per shift requirements

Introduction :
ABC Consulting is currently in search of an experienced DevOps Engineer to step into the role of Infra Operation Service Lead. This position calls for a hands-on leader with a keen interest in problem-solving, reverse engineering, and streamlining live service operations. The ideal candidate should possess extensive expertise in Linux, Kubernetes, networking, databases, queues, Azure Cloud, and automation scripting.

Key Responsibilities:
  • Act as the main escalation point for live incidents, ensuring quick resolution and minimal disruption.
  • Proactively identify, troubleshoot, and resolve issues within live environments.
  • Lead and conduct live incident meetings, managing triage and decision-making processes.
  • Evaluate and determine the impact of live change requests from a platform standpoint.
  • Create and implement solutions to automate manual processes in the Live Service environment.
  • Carry out a wide range of DevOps duties, setting and upholding standards and best practices.
  • Effectively manage both technical and non-technical stakeholders, promoting clear communication and teamwork.
  • Supervise the support rotation, optimizing team efficiency and coverage.
  • Offer leadership, guidance, and mentorship to the team, promoting a culture of excellence and ongoing enhancement.

Requirements:
  • Minimum of 12 years of experience in a DevOps or equivalent role.
  • In-depth knowledge of Linux, Kubernetes, Networking, Databases, and Queues.
  • Proficiency in Azure Cloud and automation scripting.
  • Solid understanding of DevOps methodologies, Infrastructure as Code, and Application CI/CD workflows utilizing tools like Azure DevOps and Jenkins.
  • A firm grasp of security policies in cloud settings.
  • Experience in overseeing Java-based microservices platforms operating in containers.

Shift Patterns:
  • Three days a week from 8 AM to 4 PM.
  • Two days a week from 12 PM to 8 PM.
  • Monthly obligation to work a weekend shift (Saturday or Sunday), which can be offset with leave in the subsequent week depending on team/project requirements.
  • Bi-weekly on-call duty from 4 PM to 11 PM.
  • On-call schedule from 8 PM to 8 AM, with a compensation of £50 for permanent staff.
  • Mandatory presence at the office (Petty France or Staines) once every two weeks.

What We Offer:
  • A stimulating and fulfilling position in a lively and expanding consultancy.
  • The chance to engage with state-of-the-art technologies in a dynamic team setting.
  • Competitive salary and compensation for on-call responsibilities.
  • A supportive and inventive corporate culture.

How to Apply:

Please send us your resume along with a cover letter outlining your relevant background and why you believe you are well-suited for this position.

We are excited to learn more about you and potentially have you join our team.

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