Sales Engineer \ Commercial Engineer

6 days ago


Leicester, Leicester, United Kingdom Interv_l Group | B Corp™ Full time
Job Title: Internal Sales Engineer

We're excited to be partnering with a leading expert in the design and production of high-power electrical equipment that plays a critical role in the generation, transmission, and distribution of electricity. Their innovative solutions are essential for various industries such as industrial automation, marine, telecommunications, and rail transport.



The Role:

As an Internal Sales Engineer at our company, you will play a key role in driving the technical aspect of the sales process. You will act as a bridge between customers and our Contracts/Engineering teams, demonstrating a deep understanding of our products. Your contribution will be vital in building strong customer relationships, addressing technical inquiries, providing accurate quotes, and identifying innovative solutions to meet their needs.



Responsibilities:

  • Engage with customers through various channels to comprehend their needs.
  • Create cost-effective and innovative solutions that align with customer requirements.
  • Generate detailed and timely quotations/tenders and ensure successful order acquisition.
  • Maintain a high level of expertise in our products and their applications.
  • Offer pre-sales technical support and educate customers on our products.
  • Facilitate efficient order processing and information transfer within departments.
  • Provide excellent customer service by keeping clients informed and resolving issues promptly.
  • Keep detailed records of interactions and activities.
  • Identify and pursue new business prospects.
  • Conduct occasional site and customer visits.
  • Collaborate with internal departments for seamless operations.
  • Build and nurture strong relationships with customers to understand their needs.


Skills and Experience:

  • HNC in Electrical Engineering or equivalent apprenticeship.
  • Prior experience in a related role.
  • Customer-centric with excellent communication skills.
  • Strong problem-solving skills.
  • Ability to understand technical data.
  • Proficient in Microsoft Word and Excel.
  • Self-motivated, organized, accurate, and detail-oriented.
  • Degree in electrical, electronic, or control engineering.
  • Familiarity with working with large OEMs, contractors, or international clients.
  • Experience in high-power or high-voltage applications is a plus.


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