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Burnley, Lancashire, United Kingdom Safran companies Full time{"h1": "Manufacturing Engineer Role at Safran Nacelles", "p": "We are seeking a skilled Manufacturing Engineer to join our team at Safran Nacelles, a leading manufacturer of aircraft engine nacelles. As a Manufacturing Engineer, you will be responsible for defining complex assembly manufacturing processes, ensuring consistency and compliance with product...
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Burnley, Lancashire, United Kingdom Safran companies Full time{"h1": "Manufacturing Engineer Role at Safran Nacelles", "p": "We are seeking a skilled Manufacturing Engineer to join our team at Safran Nacelles, a leading manufacturer of aircraft engine nacelles. As a Manufacturing Engineer, you will be responsible for defining complex assembly manufacturing processes, ensuring consistency and compliance with product...
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Crow Wood Hotel and SPA Resort
3 months ago
Currently undergoing a multi-million-pound transformation, it's set to become one of the UK's, if not worldwide, top spa destinations during the course of 2024 and beyond.
Our goal is to build an outstanding reputation for service and value, building upon the recognition already gained by our existing operations.
This diverse role lets you experience both sides of our ever-growing spa team.
You will be responsible for taking bookings within our Spa Reservations Office but will also have the pleasure of meeting and greeting our guests on their arrival at Spa Reception.
How this role worksYour Rota will consist of a mix of Spa Reception and Spa Reservation Shifts, joining a team of 21 that already enjoy the privilege of working within this unique role.
You are the start of our guests' journey with us; providing friendly and informative service is key to making the right first impression on our guests.
You will ensure the smooth running of the reception area daily, taking care of all guests' bookings and queries with the highest standard of guest care.
Working as part of a team, the role requires a professional yet considerate approach, accompanied by enthusiasm at all times and a passion to deliver customer satisfaction.
The Spa Reservations role will require you to be efficient, have competent computer skills, and have an excellent telephone manner whilst taking the guest's booking.
You will have confidence talking with our guests, coordinating their requirements and selling everything that is wonderful about our Resort.
You will also be trained to answer all enquiries and inform customers about all our different services within Crow Wood Hotel, The Woodland Spa, Crow Wood Leisure and our 3 restaurants: Wilfred's, Bertram's and The Lounge.
About your essential requirements:
Excellent customer service skills
Previous experience working as a receptionist or Reservation Agent
Thrive working within a busy environment
Genuine, friendly telephone manner with a positive attitude
Passionate with a willingness to learn
Strong administration and competent level of IT proficiency
Accurate data processing with good organisational/time management skills
Resilient with creativity and ability to multitask
Ability to work alone and as part of a team
Previous knowledge of Hotel or Spa Booking Systems would be desirable (Premier Spa, Resdiary and Guestline)
Rota's include shifts between the hours of 6.30am - 10pm and include full alternate weekend shifts, since we operate a seven-day facility.
Job Types:
Full-time, Part-time, Permanent
Salary:
Up to £12.15 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Gym membership
- Onsite parking
- Sick pay
- Store discount
Schedule:
- 8 hour shift
Experience:
Hotel Reservations: 1 year (preferred)
- Receptionist: 2 years (required)
Work Location:
In person
Application deadline: 22/03/2024
