Holiday Team Leader

1 week ago


Shrewsbury, Shropshire, United Kingdom National Trust Full time
We have an opportunity for a Team Leader, to support our Holiday Cottage Cleaners on the Attingham Park Estate.

Duration:
Permanent

Hours:15 hours per week

Salary:
£10.15 per hour

Internally you will be known as a 'Holidays Operation Team Leader'


What it's like to work here:We are a highly motivated and friendly team who are passionate about providing well-presented holiday accommodation for our guests.


You'll report to the Holiday Manager and Holiday Operation Assistant Manager and will supervise a proactive local team of 11 Holiday Operation Assistants, who look after the 9 holiday cottages on the Attingham Estate.

This accommodation consists of 7 barns that are situated on two areas of the park, West lodge that is on one side of the main gate to Attingham and Town Walls Tower that is in the centre of Shrewsbury.


To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.


What you'll be doing:
You will be helping to care for our recently opened Holiday Barns on the Attingham estate.

You will help with the training of new cleaning staff, develop the existing team and support the provision of an efficient, effective and flexible service.

You'll be ensuring that cover for changeovers is always available and achieved to a very high standard of presentation in line with the NT Holidays Toolkit.

You will help in the co-ordination of maintenance and repairs. You will be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.

Please read the role profile attached.
Who we're looking forTo excel at this role, you'll need to have;

  • A good understanding of the necessary standards of housekeeping, presentation and maintenance
  • Good people skills and confidence in dealing with a variety of situations, including incidents and complaints
  • Ability to support and lead a team safely
The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Requirements :
Compliance.
Eligibility to Work in the UK
Permanent p/t (15 hrs pw)

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