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Specialist Digital Commerce Uk/ Cemex Go

3 months ago

Coventry, Coventry, United Kingdom CEMEX Full time

Main Duties:

Delivery of plan

  • Plan, coordinate and deliver adoption of CEMEX Go Online Stores, Customer Connections and related Digital Commerce Projects (e.g. RMX Go App) across all UK businesses and customer segments.
Business Support

  • Coordinate main sales responsibilities with the UK Sales Management Team to define strategy and follow up results.
  • Coordinate cross business (e.g. Marketing) initiatives related to Digital Commerce Tools (e.g. CEMEX Go, RMX Go App).
  • Provide support and training to internal customer service and order dispatch centres to meet the new customer demands using digital channels.
  • Provide training support nationwide, including front line presentations to customers and CEMEX commercial staff on the detailed functionality of the Cemex Go Tools.
  • Provide Core UK Level Zero support Team for CEMEX Go.
Continuous Improvement

  • Provide feedback from both customers and business to the EUR Digital Commerce Team to enable the clear prioritisation of future digital product development
Health and Safety

  • Demonstrate a high commitment to health and safety and visibly promote CEMEX safety standards in order that a culture in which colleagues look out for themselves and each other is instilled.

Skills Required:

  • Analyzing complex KPI's and derive strategy adaptations from this
  • Professional communication skills in front of top management
  • Knowledge of master data and customer information
  • Experience of delivering training
  • Experience of developing customer relationships within the building materials industry or associated industries
  • Presentation and influencing skills