Sales Assistant

7 days ago


Caerphilly, United Kingdom Spotnails Ltd Full time

About us
Spotnails Ltd is a small business in Caerphilly. We are a professional and innovative company.

Our work environment includes:

  • Modern office setting
  • Relaxed atmosphere
Role and Responsibilities

  • Assist the sales team with administrative tasks and sales support activities
  • Provide excellent customer service to clients and potential customers
  • Answer phone calls and respond to customer inquiries in a professional and friendly manner
  • Assist with order processing, including entering orders into the system and ensuring accuracy
  • Maintain and update customer databases and records
  • Collaborate with other departments to ensure smooth communication and coordination of sales activities
  • GCSE C+ English and Maths or equivalent (preferred)
  • Strong time management skills to prioritize tasks and meet deadlines
  • Basic math skills for order processing and calculations
  • Excellent organizational skills to maintain accurate records and files
  • Ability to upsell products or services to customers
  • Knowledge of phone etiquette and professional communication

Job Types:
Full-time, Permanent

Salary:
£12.00-£12.50 per hour

Expected hours: 37.5 per week

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Life insurance
  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Education:

  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (required)

  • Sales: 1 year (required)

Ability to Commute:

  • Caerphilly (required)

Work Location:
In person

Expected start date: 18/03/2024
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