Telesales Consultant

2 weeks ago

Belfast, United Kingdom Yell Full time
We are delighted to announce our next Telesales Talent Day is coming soon on the 21st February within our Belfast site


We don't like to do things like everyone else we want you to get to know us and give you a feel of our supportive and dynamic work environment before you decide if we're right the match.


You will have the opportunity to learn about training and development programmes, our benefits, what we do and how you can be part of our future success.

You can have a chat with some of our team and ask any questions you can think of prior to your interview and check out our site with a tour and lunch on us

You'll also be invited to join our interactive selection exercises with an interview to round off the day.

This is an exciting time to join us, as our Belfast Telesales call centre is rapidly expanding.


The role will suit applicants with
experience within a B2B sales role or experience in a B2C sales role with transferrable skills from a customer orientated role.


You can expect a competitive salary, uncapped commission, and an excellent benefits package, as well as the opportunity to develop a successful career within the fast-growing digital marketplace.


There is also the option to work remotely when you pass your accreditation by adhering to our values and reach our required performance levels.


If you are looking for a new role in sales, that offers an excellent salary package, recognised digital marketing qualifications for your future and excellent training then read on...


What a typical day looks like:

Calling potential customers to introduce Yell and our services, with the view to sell them our products in a consultative and engaging way.

Working all leads in a timely manner, taking ownership to achieve required conversion rates and average order value targets.

Conducting a business review with each customer, gaining a full and detailed understanding of their business goals for the coming months and years.

Enhancing the customer experience by using screen share technologies to bring to life the discussion.

Conducting a marketing assessment with each customer, helping them to understand what is and is not working in their current marketing activity and provide insight to how this may be impacting them achieving their goals.

Challenge our customers thinking about their business and marketing in a way that adds value to their business in the future.

Using your experience and knowledge suggesting digital solutions to the customer from Yell's Product Portfolio that will help them to achieve their business goals.

Closing sales in line with your targets.

Agreeing a Statement of Work and submitting credit check forms with each customer, to define what to expect of Yell's Products and to ensure they are able to afford the product as they move forward with us.

Providing a seamless handover for each customer to our Onboarding Team and work together with the onboarding team to ensure Yell's products are set up to succeed.


Role requirements:

The ability to build excellent rapport whens speaking to customers
A team player, with experience of working within a team in an office or virtual environment preferred.

Digital marketing industry knowledge preferred but not essential - including experience selling or qualifications in digital marketing strategies, platforms, or products such as online directories, websites, social media or Google AdWords.

Self-motivated, with an ability to work independently and take ownership to succeed.

Exceptional communication skills - you must be able to convey your passion and product knowledge clearly and effectively in a polished manner.

Display a passionate, positive, and problem-solving attitude lending to a consultative sales approach.

What's in it for you
Uncapped commision
Flexible pension scheme to suit your needs
Employee assistance programme giving you wellbeing support you within your personal and work life when you need it. Counselling available 24/7
Online discounts, cashback and reloadable gift cards purchased at discounted rates with hundreds of retailers including 60% off Theatre tickets plus 10% cashback on all bookings
Eye test re-imbursement and contribution to a new pair of glasses
Rest up with 23 days' holiday per year - pro rata
Reward and Recognition scheme, The Yell "Hartley Awards"
Aspire programme - access to our career development portal
Become GOOGLE certified
Refer a friend scheme


The opportunities don't stop there, many of our sales executives move into Field Sales, Sales Management, Learning and Development and other interesting areas of the business, meaning that we have career paths to match all levels of ambition.


A little about Yell...


We've recently been through a transformation journey from the print marketing business we were previously known as (Yellow Pages) to a now full-fledged Digital business who has partnered with Google, Facebook, Microsoft Bing, Apple and Alexa.

Our aim is s

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