1st/2nd Line Support Engineer
2 weeks ago
We are searching for an experienced 1st/2nd Line Support Engineer to join our client's dynamic team.
If you are passionate about technology, possess excellent communication skills, and have a solid background in managing various IT environments, then we are interested in hearing from you.
Key Responsibilities:
- Microsoft Server and Client Operating Systems: Skilled in setup, deployment, and migration
Active Directory:
- Proficient in Group Policy, DNS, and FSMO roles
Network Infrastructure:
- Expertise in Routing, VLAN, VPN, DHCP, and Wireless Access Points (WAP)
Physical Infrastructure:
- Hands-on experience with Servers, SANs, Firewalls, and Switches
Cloud Technologies:
- Knowledge of Office 365, SharePoint, Virtualization with Hyper-V and VMware
Backup and Disaster Recovery:
- Proven track record in implementing solutions for Backup, Disaster Recovery, and Business Continuity
Qualifications and Skills:
- Minimum of 4 years of experience in a 1st/2nd Line Support role
- Strong communication and interpersonal skills
- Relevant certifications (Microsoft, Cisco, VMware)
- Exceptional troubleshooting and problem-solving skills
- Detail-oriented with a proactive work approach
Additional Information:
Occasional travel to client sites may be required.
Participation in an on-call rotation may be needed. Collaborate with our skilled team to ensure smooth IT operations. Situated in Didsbury, Connexa Technology Ltd is evolving as one of the UK's rapidly growing IT and Technology recruitment firms.
People. Technology. Connected.
Connexa Technology is an Employment Agency for this position
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