Home Visits Customer Service Partner

2 weeks ago


Truro, Cornwall, United Kingdom Specsavers Full time

Specsavers Home Visit services in Cornwall are looking for an ambitious and driven Customer Service expert to become their new Customer Service Domiciliary Partner.

The home visit market is growing at a fast pace not just due to an ageing population but because more people decide to stay in their own homes longer.

This is a fantastic opportunity to live your life in a fantastic location, whilst doing the job that you love and more than that, making a difference to the lives of so many that need your clinical care and attention.

There's terrific earning potential, plus you'll have the chance to build a secure investment for your future.

What's On Offer

  • 33% Shareholding in your own business
  • Share price: £4,000
  • Generous basic Salary
  • Huge earning potential
  • Share in business profits (dividends)
  • Grow a business as an investment for your future
  • Generous holiday allowance
  • Private health and dental cover
  • Pension contribution
  • Flexibility a great work / life balance. Typically, Mon-Friday and no Late Nights


As a Domiciliary Joint Venture Partner (DJVP), you will lead the business with the aim of providing the very best in patient eyecare.

Each partnership consists of an Optical DJVP and Customer Service DJVP supported by admin, schedulers, and Optical assistants.

Geographically you will work over a set 'territory', and through your commitment to the highest service and professional standards, will be able to build lasting relationships with existing and new customers to continually add value and grow your business.


Alongside being an integral part of the community and providing the best service, there is also substantial earning potential due to our new and improved domiciliary structure.

This is where Specsavers values of teamwork, collaboration, and excellence in innovative operations along with exceptional service sets us apart.


What We Are Looking For?


Experience in delivering and managing clinical services is essential but what is more important is the ability to think on your feet and react to changing business needs daily.

They're looking for someone who wants to grow and develop the business, offer exceptional customer care and improve patient outcomes.

You'll be an expert in customer service who prides themselves on their clinical judgment, isn't afraid of a hands-on approach, and someone who is keen to get involved and build a rapport with their team and the local community.


About The Joint Venture Partnership


Joint venture partnership is the secret to our success here at Specsavers, with every business locally owned and led by its directors.

Owning, leading, and growing your very own business is considered by many to be the pinnacle of your career as an Optometrist.

We believe that professional optics should be led by opticians just like you - this is your chance to become the leader you were born to be.

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