Manager in opleiding
2 weeks ago
A Wikimotive Client Success Manager is passionate about the success of our automotive clients and serves as the primary interface between our amazing clients and our internal team.
As a skilled expert in both the automotive industry and the digital marketing space, the Client Success Manager will develop lasting relationships with clients and assess their performance on a monthly basis to ensure goals are met.
This is done with a number of tools, like Google Analytics, Search Console, and SEMrush, as well as through their relationship-building skills.
With a results-based mindset, the Client Success Manager will ensure continuous improvement in digital strategies and business growth for our clients.
Start by taking a quick assessment here - Performance Manager Assessment and send us over your resume and cover letter by clicking the "Apply Now" buttonEnsure client satisfaction for a boutique, high end digital marketing product suite (best in industry and typically most expensive)
Hold web based client review meetings, covering data, deliverables, observations, and ROI KPIs.
Field client calls and emails regarding Wikimotive services and 3rd party marketing services.
Project manage one-off client requests.
Recommend Wikimotive products based on client needs analysis.
Ensure contract renewals through client satisfaction and education.
MUST have 3+ years experience in Tier 3 automotive digital marketing.
~ Advanced or greater proficiency with Google Analytics, Google Search Console, and Google My Business
~ Intermediate or greater understanding of Facebook marketing and ads management.
~ Familiarity with a variety of 3rd party products and vendors serving Tier 3 automotive (i.e. website vendors, chat tools, digital retailing tools, etc.)
~ Proficient with Mac OS, word processing software (i.e. Google Sheets), slideshow software (i.e. Some experience running Facebook ads.
~ Experience in both internal Tier 3 automotive marketing and being a vendor to Tier 3 automotive.
~ Experience in some role in automotive retail.
~ Knowledge/Experience with PPC/SEM for Tier 3 automotive.
~ Compensation starting at $75,000+ (compensation commensurate with experience)
~ Fully paid medical insurance for every Wikimotive employee
~Regular company paid lunches, company stocked snacks and drinks, game room for foosball, shuffleboard, and ping-pong
To support our growing multimedia presence, Wikimotive's offices are utilized for video and audio production as well as photography during regular office hours.
As such, team members may be visible in the background of such content.Wikimotive team members are also invited to take a more prominent role in such content based on their ability, comfort level, and desire to do so.
Digital Marketing75,000+ Compensation commensurate with experience
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