Food and Beverage Assistant

2 weeks ago


Londonderry, United Kingdom Shipquay Hotel Full time

Join our Award Winning Team

Job Purpose:


To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.


Reports to:
Hotel Senior Management

Food & Beverage Key Duties and Responsibilities:

  • Assist in creating a warm and welcoming environment for our guests
  • Ensure that guests are seated and provided with menus promptly
  • Ensure that all guests' requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
  • Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
  • Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
  • Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained
  • Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
  • Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
  • Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
  • Prepare all back of house service points regarding expected numbers for breakfast, lunch or dinner requirements as necessary
  • Assist in the set up and preparation, and provide service duties for functions as required
  • Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
  • Ensure that all front of house and guest areas are well always maintained
  • Any other duties as directed by the Restaurant & Bar Manager or other member of the management team

Key Requirements for the Role:

  • Experience of working in a similar role and/or environment preferable but not essential
  • High standard of personal presentation

Job Types:
Part-time, Permanent

Part-time hours: 16 per week

Benefits:

  • Discounted or free food

Physical setting:

  • Bar
  • Hotel
  • Restaurant

Shift:

  • 8 hour shift

Work Location:
One location

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