Store Manager

2 weeks ago


Edinburgh, Edinburgh, United Kingdom THE KOOPLES Full time
We are in search of a dedicated Store Manager with retail experience to become part of our fantastic team in EdinburghThe ideal candidate should possess outstanding customer service abilities and a keen eye for fashion.Additionally, the candidate must demonstrate the capacity to boost sales through effective communication, industry knowledge, and a passion that drives increased sales.
The candidate should be capable of overseeing daily store operations and ensuring products are showcased in line with brand standards.Furthermore, the candidate will be responsible for meeting sales targets on a weekly, monthly, and yearly basis.
Reporting to the Regional Manager, you will play a key role in reaching sales objectives at the point of sale.As a genuine representative of The Kooples, your primary responsibilities will include:1/ Providing customers with an exceptional The Kooples experience:

  • Welcoming and assisting customers during their visit, offering personalized service;
  • Educating customers by highlighting our traditional craftsmanship and product features through a well-structured sales approach;
  • Building customer loyalty and ensuring satisfaction.
2/ Driving sales growth at your store:

  • Monitoring and optimizing performance indicators through sales analysis (Top, Flop, CR, ATV, UPT...);
  • Managing inventory, ensuring accuracy, and conducting stocktakes (periodic and complete);
  • Providing regular reports to management (daily, weekly, and monthly);
  • Managing the store's operational budget.
3/ Leading, motivating, and guiding your sales team:

  • Participating in recruitment processes;
  • Facilitating the onboarding and training of new staff;
  • Setting and monitoring daily sales targets (individual goals, challenges, etc.);
  • Fostering the professional growth of your team members (performance assessments, coaching, etc.).
4/ Ensuring efficient store operations:

  • Creating schedules and establishing merchandising layouts;
  • Implementing visual merchandising in line with company guidelines;
  • Ensuring the smooth operation of the store.You should have previous management experience in retail or premium customer service.
You are a hands-on leader, a skilled organizer, and possess excellent interpersonal abilities.With a strong business mindset, you thrive on achieving results.You have a genuine passion for fashion, a solid understanding of products, and great insight into industry trends.Proficiency in the Microsoft Office suite is essential.
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