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Support Worker/hca

3 months ago

Liverpool, Liverpool, United Kingdom Northern Case Management Ltd Full time

Introduction:


Motivated and enthusiastic support workers are required, with a commitment to promoting and maintaining an independent lifestyle for an individual with complex care needs.

You will have the opportunity to develop your skills while delivering care to an individual in their own/family home.


Undertaking a range of duties to support the Client, you will work closely with other members of the team in providing the highest standards of health care.

You will have excellent communication and interpersonal skills, backed by previous health care experience (preferred), however full training will be given to those with the right approach and attitude

The post requires that you work independently, to a very great extent. The post therefore requires that you work and conduct yourself in a manner that is acceptable to the employer. Reliability, integrity and complete trustworthiness are essential attributes in this post.

Our client suffered a brain injury at birth. He is dependent on others to meet his needs. He requires full assistance with personal care and activities of daily living.

Our client has access to an adapted vehicle to enable access to the community.

Our client lives with his family in an adapted Dorma bungalow.

Our client requires 1 support worker to work 18/36 hours per week spread over four weekdays.

Principle Duties and Responsibilities

  • To establish and maintain a trusting, therapeutic, working relationship with client, family & Case Manager
  • To support the client in line with the Care Plan guidelines
  • To promote, monitor and maintain health, safety and security in the workplace
  • To promote effective communication with all parties.
  • To contribute to the protection of individuals from abuse.
  • To liaise with other agencies when required
  • To complete daily records as advised including; time sheets, daily records, care plan summary and critical incidents, petty cash etc
  • To attend supervision, team meetings and other meetings with the employer and other persons as nominated by the employer
  • To attend training sessions as arranged
  • To support the client to attend and participate in a range of community activities
  • To support the client to attend hydrotherapy.
  • To carry out therapy practise sessions as advised by treating professionals

General

  • Observe and operate at all times in accordance with the Company's policies and procedures.
  • Provide a flexible working pattern, to ensure the smooth operation of service, including working out of core hours, weekends and public holidays.
  • To undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
  • Ensuring service user needs and business objectives are met.

Person Specification:

  • Successful applicants will ideally hold an NVQ 2 or 3 in Health & Social Care or Care Certificate.
  • You will possess excellent communication and interpersonal skills, backed by previous experience of supporting a child or adult with severe physical disabilities.
  • You will be proficient in the use of hoists and specialist equipment.
  • Reliability, integrity and complete trustworthiness are essential attributes in this post.
  • You will hold a full and valid driving licence and be able to drive his wheelchair adapted vehicle to enable the client to access the community.
  • A genuine interest in providing the best person centre care possible
  • Willingness to learn and develop
  • Ability to work as part of a team and as an individual.
  • Selfconfidence and able to manage challenging situations.
  • Excellent interpersonal, verbal and written communication skills.
  • Strong organisational, time management and planning skills, with a commitment to selfmanagement and continuous personal development.
  • IT literate. Use of MS Word, Excel and Outlook.
  • Flexible, professional and positive approach to multisite working.
  • Proven reliability in terms of full attendance and timekeeping.

Competencies:

  • Service User Focus
  • Health and Safety
  • Leading, Managing and Planning
  • Company Standards
  • Team Work
  • Communication
  • Medical

We're also seeking people who:

Take personal
responsibility for their actions, keeping the commitments they make to others

Are
passionate about the service they provide, and show pride in delivering the best possible outcomes

Are
caring, demonstrating empathy and an understanding of the individual needs of others

Act with
integrity and transparency, showing respect for others diverse backgrounds, experiences, ideas and beliefs

Work in
collaboration, working positively with others, listening effectively and communicating clearly to share information and problem solve

About Northern Case Management
Northern Case Management (NCM) was established in 1997 to provide support to people with acquired neurological damage (i.e. brain, spinal cord injury) and empower them to develop their full potential and enrich their lifestyle through pr