Splicing Supervisor

A BIT ABOUT US

Here at Trooli, we're on a mission to banish buffering, vanish video call embarrassment and clear up those "up to" speed claims that give broadband a bad name.

How? By providing our new, guaranteed, ultrafast, full fibre broadband speeds to as many communities as possible across Kent, East Sussex and beyond.

We've already got the great network, now we need more great people to take us even further.

Think you can help? Here's why you should get in touch

• We're passionate about growth

We've come a long way in 2 years, from nothing to 50,000+ premises passed, 10 staff to over 100 and are now one of the most respected altnets in the industry - and that's just the start.

But it's not just our network, we're passionate about ensuring our employees grow with us too.

• We're passionate about our people

At the heart of our culture is a belief that a company should be much more than politics and processes.

That doesn't mean these don't exist, but it does mean that our people are the most important part of our business, that life here is that bit more fun and our high staff retention rates are something we're rightly proud of.

• We're passionate about our customers wouldn't it be nice for a broadband network to be independent of Openreach and have complete control of where it builds and the experience our customers receive? Well, that's exactly what Trooli is and with an Excellent Trustpilot rating from our customers, it's clear we're doing something right

Still interested? Read on

THE ROLE
We're a small company with a very exciting future. This leadership role provides a great opportunity to combine working on-site with flexible desk-based working.

You will lead our team of splicing engineers and be responsible for the end to end quality of our fibre network.

You will be tasked with extending our network to a complete town or village.

This role is ideal for an experienced splicing engineer who would like to extend their experience to team management and the ownership of design and quality standards.

The Fibre Splicing Supervisor manages complex work in fibre optics installation and maintenance, including performance and fusion splicing and testing.

THE DAY JOB
Team management including, workload allocation, training and development, and attendance management

An understanding of XGS-PON optical fibre networks

Creation of the Fibre Design Allocations

Ownership of the end to end testing specification

Advisory input on equipment standards

Trouble shooting - the splicing manager will be the central point of contact and owner of serious incidents within the network

Supporting the installation team and routine maintenance team with any technical issues

Continual improvement - relating to the overall fibre specification, testing regime and quality standards

Input into the overall development of full fibre broadband products

Advisory on suppliers and products used to provide the service

Management of the testing plan and review of test results

Identification of known errors and remediation plans

Completing network handovers to live once build is complete

Dissemination of the Trooli splicing and testing requirements to suppliers and sub-contractors

Technical advisory to suppliers and sub-contractors

Input to trouble shooting and problem solving in collaboration with suppliers

Validating and approving sub-contractor invoices

WE'LL LIKE TO SPEAK TO YOU IF...
A detailed knowledge of Fibre Networking design and limitations.

In depth experience of splicing techniques and processes.

A thorough understanding of OTDR configuration, testing and results interpretation.

Trouble shooting and fault finding in Optical Fibre networks.

Understanding of FTTP, PIA and the Openreach network.

A detailed working knowledge of a fibre network build through significant prior job experience and training on site.

Experience of managing teams and effectively managing performance.

Experience and Qualification within street works and an understanding of the New Roads & Street Works Act 1991(NRSWA).

Experience of working on the Openreach Network

Demonstrable experience of working with/for telecommunications operators or service partners.

Strong fit for our brand and organisational culture.

Good working knowledge of Microsoft Word, Excel, PowerPoint and Ms Project.

WE'LL LOVE YOU IF...
Fibre expert

Excellent communication skills

Excellent time management

Assertive and dependable

Self-motivated organiser

Flexibility and adaptability

Confidence with Microsoft Office, particularly Excel

Ability to interpret plans in various formats

High level of numeracy

Desirable:
Knowledge of NSRWA Streetworks (training will be given)

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