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Duty Business Officer

3 months ago


Huntingdon, Cambridgeshire, United Kingdom Cambridgeshire County Council Full time
About the role

Our Duty Business Officer role is an important one, at the heart of the high-quality care and service we provide in the Community Support Service - Provider Team.

We invest in our Business Officers from the moment they join us. This includes sector-leading pay, benefits and training, and a career where you will make a difference every day.


We adopt a hybrid and flexible approach to work so, once trained, you will be able to work some of your days from an appropriate office location and home environment.

Your office base will be determined on appointment but may include offices based in Huntingdon or St Ives.

The closing date is 23/06/2024. Interviews will be held face-to-face at New Shire Hall, Alconbury Weald, Huntingdon PE28 4YE, week commencing 01/07/2024.

What will you be doing?

As a Duty Business Officer, you will be at the heart of our operations, working closely with the Community Support Service - Provider Team to drive efficiency, improve processes, and enhance service delivery.

Our Business Officers provide essential administrative support working as part of dynamic and customer focused teams. You will never be bored in this varied role.

You will deal with calls from our families as well as internal queries, ensure appropriate scheduling of sessions, record service user details and support onboarding of new team members and much more

Check out the job description/person specification for some more details.

About you


If this sounds like you, please demonstrate how you meet all the essential criteria of the person specification in your personal statement.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.


Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.

We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.


Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

  • Flexible working
  • Flexible Bank Holidays
  • A comprehensive wellbeing package
  • Our Cambs Rewards employee discounts
  • A comprehensive pension scheme.
  • IDEAL staff equality, diversity and inclusion network.
  • Camweb our staff intranet helping to keep you informed
  • An employee recognition scheme