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Support Analyst

3 months ago

Camden Area, Greater London, United Kingdom Squarepoint Capital Full time

Role:

Support Analyst - Integration & Deployment ManagementnTeam: Integration & Deployment ManagementnDepartment: DeliverynSquarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients.

We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research.

As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms.

With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.


Position OverviewnThe Integration and Deployment Management team is responsible for rationalizing the delivery of Products and Technology Infrastructure working closely with Development, Trading, Infrastructure, Project Management, Quality Assurance, Support teams.

This team strives to develop deep understanding of Front to Back trading flows, Trading Infrastructure, research data sourcing frameworks and microservices architecture to manage delivery of these services to production and research environments.

The team also works as a gatekeeper of scheduled changes to these environments and owns the Change Management workflow.

The main responsibilities include:


Act as an integration specialist with the ability to assess impact and facilitate deployment of changes to any component into the production environment.nProject manage large scale firm wide roll outs of applications which are pre-tested functionally in a pilot mode.nProduction pipe cleaning orders coordination and support to trading and operations.nGatekeeping of production environment by constantly managing the decommissioning of legacy hardware and applications.nOrchestrating the schedule of inter dependent changes including coordination with external counterparties (brokers, trading venues).nReview and approve technology changes as a member of Change Advisory Board.nChange impact assessment and ensure transparency to impacted parties.nProvide post release support for application changes by working with development teams.nDevelop and document go live workflows and checklists.nDevelop tools to automate repetitive tasks and streamline workflows.nKnowledge sharing of new trading flows with Trade Flow Support Team.


Required Qualifications:

nBachelor's Degree in Computer Science, Engineering, or related subject.n2+ years of relevant experiencenStrong verbal and written communicationnGood understanding of software/hardware concepts, software development life cycle and processes around themnProficient in Linux OSnProficiency with Bash and any scripting language such as PythonnExperience in SQL (PostgreSQL, MySQL, MS SQL)nExperience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo)nWorking knowledge of one or more financial products such as Cash Equities, Bonds, Derivatives, Currencies, Commodities, FX.

nWorking knowledge of Change Management Process

Nice to have:

nITIL know how or certification.nKnowledge of FIX ProtocolnWorking knowledge of TCP, UDP networking protocolsnExperience working with data pipelines or microservices management platform.