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Administration Assistant

3 months ago

Felixstowe, Suffolk, United Kingdom Primary Care Careers Full time

About the Role:


Haven Health has an opportunity for an administration assistant to join our busy practice support team, on a part time basis, with the hours to be discussed at interview.


The main responsibilities of the role include:

  • Communicating with patients when payment is needed and when work is complete and any other patient communication that may be required.
  • Scanning all incoming correspondents
  • Filing and retrieving paperwork
  • Clinical system rotas
  • Any other clinical and nonclinical administrative duties the practice feel is relevant to the role.


If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you.


You will have the following skills/experience:

  • Experience of working in an office.
  • Excellent communicators able to work in a confidential and discreet manner;
  • Able to "think on their feet" in a busy working environment;
  • Able to multitask, work hard and maintain a high level of attention to detail, when under pressure;
  • Able to work as part of a multidisciplinary team, as well as comfortable working independently.
  • Ideally with previous experience of primary care and the use of SystmOne
Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

Benefits of working for SPC include:

  • NHS Pension Scheme
  • The NHS Pension Scheme is a defined benefits scheme
  • Life insurance
  • Family benefits including an adult dependents pension and children's pension
  • Ill health benefits
  • 20% employer contribution
  • Electric Car Salary Sacrifice Scheme
  • No deposit
  • No credit check
  • Fully comprehensive insurance
  • Servicing and tyres
  • Breakdown cover
  • Proper Pay
  • Living Wage Foundation Accredited
  • GP Remote Working
  • Eye Care Vouchers
  • Health Service Discounts


 Annual Leave
  • Minimum 33 days, including bank holidays, FTE, with enhancements for long service
  • Enhanced maternity & paternity terms
  • High street discounts through our own online portal
  • Technology and homewares salary sacrifice schemes with Curry's and John Lewis
  • Cycle to work salary sacrifice scheme
  • Gym salary sacrifice scheme
**Disclosure and Barring Service Check