Remote IT Technical Support

3 weeks ago


London, Greater London, United Kingdom Estio Training Limited Full time £15,000
Level 3 Information Communication Technician

Wizard was incorporated in 1995 and has since become one of the leading IT solution providers to Private Equity businesses in London.

Estio Training have an exciting new opportunity for an IT Apprentice with Wizard Group, an IT Solutions Provider based in London.

Our busy office currently has an opportunity for a professional individual to fill the role of an IT Apprentice.

We are looking for a well-rounded character who can work well within an office environment and deal with pressure for meeting deadlines.

You will learn to provide technical support over the phone, remote access, onsite visits and suggest other products and services.

Configuration and maintenance of PC's, server, and other IT related equipment.
Ensuring software and hardware is kept up to date and is reliable and appropriate.
5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Able to lift computers, printers.

Personal qualities:
The role offers a permanent role upon completion of the apprenticeship depending on performance.

Training to be provided:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards.

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