Psychological Wellbeing Practitioner 111#2

1 week ago


Neath, Neath Port Talbot, United Kingdom Swansea Bay University Health Board Full time

The post holder will:

Work within a health care team consisting of Clinical Service Managers, Team leaders, and Mental Health Nurse Practitioners.

The composition of this team will vary from shift to shift and the post holder must be able to communicate effectively and professionally with all team members.

As part of a national service, will support with mental health and wellbeing calls, which may be of a very diverse nature covering all clinical aspects from an variety of callers, whose cultural, social and
emotional diversities require be acknowledging and taking into consideration during the consultation.

Work with clients experiencing a variety of mental health and wellbeing concerns via telephone.

Through completing a mental health triage assessment the post holder will support patients to achieve a safe and appropriate outcome.


Support the mental wellbeing and health of patients, promoting positive mental health and employing psychosocial techniques to increase mental wellbeing.


An exciting opportunity has arisen for health professionals to work in a key role within the mental Health 111 /Single point of access team in Swansea Bay Health board.

the service is new and developing and will be the first point of contact for individuals requiring urgent mental health support.


The post holder will have the opportunity to develop their skills and awareness of community services, shadowing assessments, working with the MDT and wider mental health services and supporting the clinicians within the single point of access team to progress in their nursing career.

The post holder will provide brief clinical risk and mental health and well being assessments, triage and formulation.

The post holder will work via telephone, using their experience to de-escalate crisis and coach people in distress using a range of brief psychological interventions.


The post is open to all qualified and non registrant professionals who have experience in working in the field of mental health.

The team is 24/7 with a variety of shift patterns including night duty.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.


We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.


As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.


You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.


Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.


If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

The post holder will provide brief clinical risk and mental health and well being assessments, triage and formulation.

The post holder will work via telephone, using their experience to de-escalate crisis and coach people in distress using a range of brief psychological interventions.



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