![Fitkit UK Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
1 week ago
Due to ongoing expansion and relocation to a new office, we are looking for an experienced Customer Service Advisor to join our team, this role is
office based only with no remote working.
Do you possess the following skills-
- Scheduling Customer Visits
- Ability to plan routes to ensure work load is managed efficiently
- Good understanding of all Office software.
- Good communication skills
- Ability to handle inbound and outbound calls
Manage service / repair workload and allocate them to our Engineers ensuring they have suitable workload for the day/week.
- Contact sites to arrange suitable dates.
- Close down jobs on the system and update the client where necessary.
- Support Engineers with arrival of new parts.
- Invoicing for completed jobs.
- Carry out any other administrative duties and support tasks.
Requirements:
-
You must have strong organisational skills and keen eye for detail.
-
Excellent communication skills written and verbal
-
Experienced In Microsoft Office
- Ability to work under pressure
- Knowledge of gym equipment (desirable)
Job Type:
Full Time
Schedule:
9am - 3pm Office Based Role Only
Job Types:
Part-time, Permanent
Pay:
From £18,750.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Northamptonshire, NN6 6JU: reliably commute or plan to relocate before starting work (required)
Experience:
Customer Service: 2 years (required)
Work Location:
In person
Reference ID:
ServiceClayPT
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