Social Care Assessor

2 weeks ago


Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time
Job Introduction

The First Contact Team, engages with citizens of Staffordshire, carrying out strengths based, outcome focused assessments via the telephone and other virtual means.

The Care Act 2014 compliant assessments determine citizens assessed eligible needs while promoting their assets and facilitating their independence.

The team develop care and support plans with people and work with Brokerage to put services in place to meet eligible social care needs.


First Contact provides a single point of access for carers of all ages, we provide information, advice, and guidance and develop assessments with carers of all ages.

Main Responsibilities
1. Take Responsibility for the provision of assessments under the Care Act inclusive of all statutory functions

  • As part of the assessment process, undertake purposeful interaction with individuals, families and other professionals to understand the needs and strengths of the individual, their network of relationships and their capacity to consent.
  • Develop collaborative relationships with adults and their circles of support in order to promote positive expectations of what they can achieve, understanding their talents, wishes and feelings
Analyse information to understand risk and develop strategies to explain, avoid and manage risks.

  • Flexible working in response to business demand and the ability to work weekends when required.
- [DO NOT LIST PERSON SPEC HERE]_

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation.

Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together.

This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people.

We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do.

We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to a range of benefits.

Our recruitment process:


As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.


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