Development and Training Specialist
1 week ago
Our customers are mainly university medical and nursing schools and related healthcare organisations in the UK, Australia, USA, Singapore and other countries - and we are experiencing significant growth across all our target markets.
We are seeking a dedicated and experienced Customer Training Specialist to join our team.The ideal candidate will be responsible for the production and maintenance of written training guides, updating existing guides, supporting pre-sales demos, conducting various training sessions, and exploring opportunities to enhance training materials to meet the evolving needs of our customers.
This role will play a crucial part in ensuring our clients receive comprehensive and effective training to maximize their utilisation of our products and servicess:
- Production and Maintenance of Written Training Guide
s:
- Develop comprehensive written training guides for various user group
Regularly review and revise existing training materials as neede
Provide training-related insights to enhance the effectiveness of pre-sales dem
Training Deliv
Conduct training sessions for students, administrative staff, practice staff, and external assess
Organise and facilitate regular BAU training sessi
Provide training on system administration and reporting, covering both basic and advanced conce
pts.
Development of Additional Training Mater
ial
s:
- Create video guides to complement written training mater
Develop customer-branded training guides and vi
Proactively identify and propose additional tasks and initiatives to enhance training effectiveness and benefit the bus
Collaborate with cross-functional teams to implement suggested improvements and optimise training proc
Proven experience in instructional design, training delivery, and content devel
Familiarity with learning management systems and training delivery pla
Creative mindset with a passion for developing engaging and effective training in video production and editing is
g salaryFlexible working, but would need to be office based (York) a minimum of 2 days
- per week33 days holiday (including Bank H
-
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