Room Attendant

2 weeks ago

London, Greater London, United Kingdom The Soho Hotel Full time


Are you passionate about hospitality and
looking for an exciting opportunity to work in one of London's most unique and
luxurious hotels? Firmdale Hotels invites you to join our dedicated team at The
Soho Hotel as a Room Attendant.

Located in the heart of London, The Soho
Hotel is a vibrant and stylish destination that combines bold, contemporary
design with the highest standards of comfort and service. Each of our uniquely
styled rooms offers guests a distinct experience, making every stay memorable.

As a Room Attendant at The Soho Hotel, your
primary responsibility will be to ensure that our exquisitely designed rooms
are cleaned and maintained to the highest standards. Your role will be pivotal
in creating a welcoming and pristine environment for our guests, contributing
to their overall exceptional experience.

Responsibilities:

  • Thoroughly cleaning and servicing guest rooms and public areas.
  • Maintaining high standards of cleanliness and presentation in all areas
    of the hotel.
  • Reporting any maintenance issues or room discrepancies to the
    housekeeping management team.
  • Assisting guests with any requests or queries they may have during their
    stay.
  • Collaborating with team members to ensure seamless service and a
    pleasant working environment.


What you Need:

  • A keen eye for
    detail to ensure our rooms meet the highest standards of cleanliness and
    presentation.
  • Willingness to work
    collaboratively with your colleagues to deliver outstanding service.
  • A genuine passion
    for providing excellent customer service and enhancing our guests' experiences.
  • Ability to
    efficiently manage your tasks and time to ensure prompt and thorough room
    servicing.
  • Effective
    communication skills to liaise with guests and team members professionally and
    courteously.
  • Capability to
    perform well in a fast-paced environment while maintaining high standards.

What
We Offer:

  • Competitive hourly rate of £13.64
  • Access to Wagestream our
    financial wellbeing app. Stream your accrued earnings before pay day,
    benefit from everyday savings and real time financial coaching.
  • Health cash
    plan (including contributions towards dental, optical, alternative
    and complementary therapies)
  • Discounted cinema tickets,
    gym membership, travel, retailers and restaurants
  • Generous 30% discount off
    food and drinks at our restaurants and bars
  • Complimentary meals on shift
  • Referral bonus scheme for
    recommending top talent
  • Flexible scheduling without
    split shifts
  • Dry cleaning service for
    work attire and discounted personal dry cleaning
  • Enhanced holiday allowance
    based on length of service
  • Season ticket loan for
    convenient commuting
  • Ongoing training,
    professional development, and fully funded English lessons
  • Regular social events, team
    activities, and fitness sessions
  • Benefits like cycle to work
    scheme and annual long service awards
  • One allocated paid day per
    year for volunteering work
  • Exclusive discounts at
    Design Hotels, staff sales, spa discounts, and product perks
  • And much more

Why join Firmdale Hotels?

Firmdale Hotels is an
international, award winning group of 11 luxury hotels and 10 bars and
restaurants in London and New York. World renowned for their unique interiors
and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have
been recognised by the hospitality and travel industries for the great
work our teams have achieved. To name a few of our recent awards and accolades:

  • Times Best Places to
    Work 2024
  • The Kings Award for
    Enterprise 2024 for outstanding contribution to International Trade
  • GM of the Year Finalist – Helle Jensen –
    Cateys 2024
  • Ham Yard Hotel - two AA
    Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well
    as an AA Breakfast Award
  • Dorset Square Hotel –
    One AA Rosette for Culinary Excellence, The Potting Shed, 2024
  • Warren Street Hotel -
    Travel & Leisure 'IT List' best hotels in the world
  • Whitby Hotel, Crosby
    Street and Warren Street - Michelin keys
  • The Soho Hotel and Ham
    Yard - Conde Nast Traveller 2023 Top Hotels in London.
  • Number Sixteen - Best
    Boutique Hotels in London, The Times, 2024.

You can see a full list of our
awards and accolades here:

Join us at The
Soho Hotel and be part of a team that values excellence, creativity, and a
genuine passion for hospitality. Apply now to start your journey with Firmdale
Hotels

In line with the Asylum and Immigration Act 1996, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.

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