Respiratory SWL Diagnostic Coordinator

1 week ago

London, Greater London, United Kingdom St George's Healthcare NHS Foundation Trust Full time

Job Summary

We are searching for an individual with the necessary skills to deliver top-notch administration to the busy, high-profile departments. If you thrive in a team environment, have a flexible approach, and maintain a professional attitude, we want to hear from you. It's important to note that this opportunity will close once a specific number of applications are received, so early applications are encouraged.

The primary objective of this role is to oversee diagnostic referrals and manage the scheduling/bookings of endobronchial ultrasounds (EBUS) from South-West London trusts.

Main Duties of the Job

The individual in this role will handle acquiring and verifying the quality of referrals to ensure all necessary information is included before clinical assessment. They will collaborate closely with clinical teams to ensure efficient triage and booking scheduling. This position is specifically tailored to support the newly implemented endobronchial booking service via South-West London trusts. As it's a newly established role, it will evolve over time and require adaptability. Responsibilities will encompass administrative and secretarial tasks, along with managing procedure scheduling and outpatient appointments. Working across various IT systems to coordinate patient appointments will be necessary. Managing a patient tracking list and overseeing patient waiting times to meet diagnostic breach targets are also key responsibilities. Prior experience in an NHS administrative role and familiarity with the Cerner Millennium system will be advantageous.

About Us

With almost 9,000 dedicated staff providing round-the-clock patient care, St. George's Hospital stands as the largest healthcare provider in southwest London.

Located in Tooting, the main site of St. George's Hospital is a major teaching hospital in the country, affiliated with St. George's, University of London, a hub for medical student training and advanced medical research. The hospital also houses the St. George's, University of London and Kingston University Faculty of Health and Social Care Sciences, responsible for training various healthcare professionals. In addition to acute hospital services, St. George's Hospital offers specialized care and a wide range of community services to patients of all ages post-integration with Community Services Wandsworth in 2010.

St. George's University Hospitals NHS Foundation Trust serves a population of millions across southwest London. Several services, such as cardiothoracic medicine, neurosciences, renal transplantation, extend their coverage to significant populations from Surrey and Sussex, totaling around millions.

The trust caters to patients from a broader catchment area in southeast England, offering specialized services like complex pelvic trauma treatment. It also provides care to patients nationwide, including family HIV care and non-cancer bone marrow transplantation.

Job Description

Job Responsibilities

Please refer to the attached job description for a detailed overview of the primary responsibilities associated with this role.

Person Specification

Qualifications and Training

Essential

  • Evidence of continuous professional development
  • Strong educational background with English and Maths to GCSE standard or equivalent
  • Minimum education level of Diploma/NVQ 4
  • Proficient in Microsoft Office

Desirable

  • Relevant experience in the NHS
  • Openness to undertake learning and development courses
  • Completion of a recognized communication skills training program or willingness to do so

Knowledge

Essential

  • Awareness of patient care within the broader Trust context
  • Proficiency in multiprofessional collaboration
  • Experience demonstrating an intermediate level of knowledge to address non-routine issues
  • Proficiency in data management

Desirable

  • Experience in coordinating patient appointments and pathways
  • Understanding of TWR, urgent, and routine pathways

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