Front of House Host

2 weeks ago

London, Greater London, United Kingdom Yotel London Shoredich Full time

_We are looking for someone to join our Mission Control Crew (our name for Front of house) at YOTEL London Shoreditch.

_

A little about the role
The role of Mission Control Crew working at YOTEL is one of continued development and never a dull shift You will get to interact with our great guests, making sure their stay at YOTEL is seamless and that everything is working in the hotel safely and how it should - making you very important to us indeed This Job includes varied responsibilities, combining service between F&B and front of house delivering a great experience, the role is designed for those that want to excel in the hospitality industry, where no day is the same

Responsibilities:

  • Assisting guests with checking in (selfcheck in) and checking guests out after their stay
  • Welcoming and greeting guests in a friendly, helpful manner whilst maintaining a smart appearance as the face of the building.
  • Provide flawless, upscale, professional and highclass guest service experiences
  • Ensure that quality and standards meet expectations on a daytoday basis
  • Providing service within bar and restaurant section

What we are looking for

  • Fun bubbly personality, common sense and great attitude
  • Excellent customer service skills
  • Problemsolving abilities
  • Strong communication and interpersonal skills
  • Discretion and sensitivity
  • IT skills and knowledge of booking systems and software (not required but would be advantage)
  • Good level of English (verbal and written)


Have you got experience as a hotel Receptionist and looking for a new, unique challenge? If so, we'd love to hear from you.


Schedule:
Day shift between 7:00 - 23:00 (8hrs), Monday - Sunday, 5 days a week

both full time and part time positions available

Work remotely:
No

Job Types:
Full-time, Part-time, Permanent

Salary:
From £11.50 per hour

Benefits:

  • Employee discount
  • Sick pay

Schedule:

  • 8 hour shift

Work authorisation:

  • United Kingdom (preferred)

Work Location:
One location

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