Security Officer

1 week ago


Leicester, Leicester, United Kingdom Savills Management Resources Full time
Purpose of the Role
Savills presents an exciting opportunity at the Highcross Shopping Centre. We are in search of a skilled Security Officer to become part of our on-site team. Your shift pattern will follow a 4 on 2 off schedule, rotating between 07:00-16:00 and 12:00-22:00 shifts, with a pay rate of £11.50 per hour. Your direct report will be the site's team leaders.
Key Responsibilities
  • Adherence to Assignment Instructions / Standard Operating procedures consistently
  • Ensuring compliance with Health and Safety processes and procedures at all times
  • Providing assistance in emergency scenarios such as fire incidents and evacuations
  • Delivering a professional and customer-oriented service to customers, retailers, visitors, staff, and contractors
  • Executing all security activities in accordance with SIA requirements, both criminal and civil law, and in alignment with Highcross policies and procedures
  • Overseeing the opening and closing of the center while maintaining site security at all times
  • Engaging in patrols of the malls, car parks, and outdoor areas, taking responsibility as outlined in your patrol program and assisting customers as needed
  • Managing inappropriate behavior following Highcross procedures
  • Serving as a deterrent against potential criminal activities
Skills, Knowledge, and Experience
  • Prior Industry experience
  • Exceptional customer service abilities
  • Strong people management skills
  • SIA Door Supervisor Licence
  • Proficient verbal and written communication capabilities
  • Capacity to stay composed in high-pressure situations
  • Outstanding communication skills
Working Hours: 4 on 2 off, rotating between 07:00-16:00 and 12:00-22:00 shifts
Salary: £12.25/hr
For more details, please refer to our Benefits Booklet.
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