Barista & Front of House Supervisor

7 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Olive and Bean Full time
We are looking for a full time Barista & Front of House Supervisor at Olive and Bean.


We need people who are passionate about coffee and service, are able to work well within as well as organise a team, successfully multi-task and promote and maintain the Olive & Bean values.


We are looking for someone who can see what needs to be done, keep on top of the demands of a busy cafe and be proactive and confident in leading a team.

Experience in hospitality and as a barista are essential for this role. Managerial/Supervisor experience is preferred.


The successful applicant would be in charge of making and delegating coffee and cake orders during busy breakfast and lunch service, for both sit in and takeaway customers.

Consistently maintaining our O&B standards, communicating with our bakery staff to keep the cake counter stock levels up, and organising and leading a team of front of house staff.

Be able to look at the whole picture, take into account trends, weather patterns and term times.

Must be able to work quickly, multi-task and show initiative. Be able to give instructions and direct a team successfully.


Must push to do things better, take responsibility for all drinks and cakes leaving the counter, clearly communicate to keep colleagues informed about special requests or changes and seek feed back, either from colleagues and or from customers.

Must be proactive in dealing with feedback when our standards are not met.

The cafe is very fast paced and busy so this role would suit someone who thrives under pressure.


Applicants must follow Health and safety standards and ensure a high level of cleanliness and hygiene are met at all times.

Understand the brand of Olive and Bean, show pride in working for us, and contribute to a positive working environment


If you can demonstrate that you have the right skills and relevant experience in a similar position we would love to hear from you.

Hours

  • 40 per week, including opening shifts and weekends.

Salary:
£10.51-£12.51 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)

Experience:

  • Barista experience: 1 year (preferred)
  • Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location:
In person

Reference ID:
Barista & Front of House Supervisor

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