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Access to Health Records Officer

3 months ago

Gloucester, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time
Knowledge, Skills, Experience and Aptitude Required
  • Demonstrable experience of working in an administrative role
  • Experience of working in a health care environment is desirable
  • Organisational skills and the ability to prioritise own work
  • Ability to work as part of a team and on own initiative to set timescales
  • Be focused on the need to provide timely responses to meet statutory deadlines and to take appropriate actions to foresee and mitigate delay
  • Excellent verbal and written communication skills
  • Working knowledge of Microsoft Office Programmes including: Outlook and Excel (basic)
  • Knowledge of other hospital systems desirable including: TrakCommunications and Working Relationships
  • Maintain daily contact with team colleagues to identify priorities and meet targets and deadlines.
  • Regularly update line manager to highlight outstanding issues, potential areas of concern and problematic requests.
  • To have regular contact with other Trust administrative staff, clinical colleagues of all grades, the PALS team, other Trusts, and solicitors.
To liaise with Police, local authority legal team as required.

Mental and Emotional effort
  • Potential access to sensitive information and photographs Most Challenging Part of the Job
  • Volume of work and prioritising short notice requests Physical Effort and Working Conditions
  • Concentration required to complete tasks accurately in an environment with frequent interruptions
  • Use of a Visual Display Unit (VDU) on a daily basis and will be sitting at a desk for the majority of the day.