Home Care Technician
2 months ago
Key Relationships:
Reporting to the local Depot Manager
Communicate daily in a professional manner with patients, carers, HCP's, Planning department and
Call Centre.
Time Commitment:
Normal working hours Monday to Friday (8:30am to 5:00pm). Half hour lunch unpaid.
Must have a flexible attitude towards working hours as occasional overtime & weekend work will
be required. You will be expected to take part in the out of hours on call rota in accordance with the
requirements of the local depot manager
Must be available to carry out the on call duties at any time over a 7 day a week period as and
when required.
Key Responsibilities:
- Install, deliver, remove and service Oxygen Products for Dolby Vivisol on behalf of the NHS.
- Ensure that all associated consumables are delivered in accordance with the patients HOOF
- Work with local depot manager & field service Managers to achieve delivery of service.
- Cooperation with the planning department
- Ensure compliance with contractual KPI's
- Ensuring that patients receive a quality service at all times
- Follow all safe working procedures & operating instructions
- Follow all statutory compliance & governance procedures
- Accurate data entry on to a mobile PDA device
Training:
- Relevant experience in a Medical Oxygen working environment would be an advantage.
- Additional training will be provided as necessary for the role
Knowledge:
- Oxygen equipment, materials and operating practices of home care oxygen
- Principles, methods, procedures, tools and equipment used in the installation, maintenance
- Occupational hazards connected within Home Oxygen and necessary safety precautions.
Competencies:
- Planning & decision making
- Effective communication skills
- Team player
- Trustworthy, reliable & ethical
- Good organisational skills
- Problem solving abilities
- Basic DIY skills
- Basic computer skills
Education, Qualifications and expertise required:
- Relevant experience in a Medical Oxygen environment
- Clean current valid driver's licence
- Will require an Enhanced DBS
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