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Commercial Executive

4 months ago

London, Greater London, United Kingdom SHY Aviation Ltd Full time

Role Type:
Permanent (40 hours per week working 5 out of 7 days over including occasional weekends and out of hours where required)

Location:
Central London Office


We are looking for an ambitious and forward-thinking Commercial Executive to join our dynamic commercial team to help us achieve our goals.

We are a global aviation charter company offering unparalleled round-the-clock service, to valued clients all around the world


You will serve as the main point of contact for our Sales Executives, fulfilling client flight requests and assisting with queries on various aspects of the client journey whilst providing support for our in-house team of Sales Executives and our Operations Team who look after the post-sales aspects of our client's requirements.

At least 1 years' experience in operations, sales, or aviation-related role
or
have a relevant aviation degree.

You will have exceptional organizational skills and draw energy from being part of a team. You will be required to work 5/7 days including out-of-office hours on call and occasional weekends on a rota.


The successful applicant will have the opportunity to progress into Sales Executive role so strong negotiation skills would be advantageous.

Responsibilities*- Support the SHY Aviation Sales Executive team throughout the sales process.

  • Manage all aspects of charter trips from liaising with our external partners such as aircraft operators and FBO's
  • Proactively communicate with clients on operational restrictions (e.g., weather restrictions, slots, AOG's and permit issues) and seek and offer suitable alternative options.
  • Maintain timely, factual, and accurate communication with Sales Executives on all aspects of their flight to ensure that client expectations are always fully aligned with reality.
  • Provide seamless customer service to develop rapport with Sales and Operation team members

Requirements:

  • At least 2 year's experience in an operations role, sales or aviationrelated role
  • Excellent customer service and negotiation skills will be a prerequisite
  • Handson experience with CRM software and MS Office (MS Excel & Zoho in particular)
  • You're proactive, servicedriven, a keen team player and possess excellent interpersonal skills
  • You're able to maintain accuracy, strong attention to detail, and deliver punctually even when working under pressure
  • A great personality
Training in our systems, processes, and industry will be provided to the successful applicant.

Benefits

  • Competitive salary + commission.
  • Private Medical Cover
  • Cycle to Work Scheme
  • 25 days per annum annual leave plus UK Bank Holidays
  • Participate in any supplier familiarisation private flights
  • Defined Career Progression