Pcn Digital and Transformation Lead

1 week ago


Great Yarmouth, Norfolk, United Kingdom The Park Surgery Full time

Role Summary:


The post holder will:


Work with clinical and operational teams within a Primary Care Network (PCN) to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and provide the inspiration, resource and tools to deliver changes in a collaborative way.

The post holder will support this vision to be developed in alignment with ICS strategy.

  • Plan, coordinate and directly support delivery of transformation activity in general practice within a PCN with a view to improving patient access, staff and patient satisfaction, and the efficiency and sustainability of general practice services.
  • Work closely with staff working at practice and PCN level to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered.
  • Develop strong relationships with PCN member practices and support the planning and delivery of improvements that will provide benefits to patients and staff.
  • Develop relationships with ICS to gain agreement and support for local transformation plans and activity, and to support alignment with broader strategy, including the ICS's digital strategy. Working with relevant colleagues in the ICS, the post holder will also develop relationships with local delivery partners (such as IT service providers and other NHS organisations) to support effective delivery of transformation.
  • Work with the ICS to request specialist IT and estates expertise required to deliver transformation plans, in line with the ICS's delegated responsibilities for GPIT and GP estates.
  • Work with the ICS to bring in other specialist support as required e.g. in analytics, evaluation, organisational development etc.
  • Help to develop strategy related to transformation and improvement, aligning this with larger scale strategy and initiatives, particularly at ICS level; but will focus their time on the planning, implementation and evaluation of practical improvements that make a difference to patients and staff in the PCN.
  • Develop and implement the Networks workforce plan together with Clinical Director
  • Be the lead on recruitment and supporting the staff currently employed, providing essential support to line managers.

Business and Service improvements responsibilities
The core objective of the role is to support the PCN and its practices to deliver ongoing improvement to services


The post holder will:


  • Work alongside practices to understand current challenges to effective service delivery and identify solutions, including existing best practice within the PCN.
  • Drive the planning and prioritisation of changes that will improve delivery of care and improve patient and staff experience in the practices within the PCN.
  • Ensure all change is ultimately focussed on improving services for patients.
  • Build relationships across the PCN to develop consensus for improvements and to ensure business and clinical staff are fully engaged throughout the process of selection, implementation and deployment of change.
  • Develop and manage an overall transformation plan for the PCN, including identifying interdependencies, managing risks, considering the potential impacts on the wider organisation, and determining resource requirements.
  • Link with the ICS and other partners to gain buyin for transformation and to support alignment with broader strategy and improvement approaches.
  • Provide handson capacity and support to practices in implementing and sustaining agreed changes.
  • Support staff to identify and participate in relevant training and/or professional development opportunities that will support achievement of agreed improvements.
  • Support practices and staff to effectively use existing and new technology systems and products to enable improvement.
  • Use PPM and improvement techniques to focus on delivery of changes and analysis of their impacts, providing feedback to staff on both positive and negative impacts of changes made.
  • Advise on innovative opportunities and support practices to maximise benefits from innovation, through the sharing of learning and best practice.
  • Develop and implement mechanisms for assessing the impact of agreed changes.
  • Provide feedback to PCN leadership and to member practices on progress of current Initiatives, capacity for change, progress and issues so that plans can be adapted in response.

Information and data management


The post holder will:


  • Take a data driven approach, looking at evidence and information available to support understanding of challenges, identify possible solutions and track the impacts of changes that have been made.
  • Work in partnership with the ICS to identify relevant data sets and to support standardisation in the use of measures for understanding change and improvement in general practice.
  • Bring together data from a variety of sources and use information to develop insights into working practices, effectively tailor

  • Digital Marketer

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom Heathland Group Limited Full time

    We are a specialist Water Aeration and Water Fountain Manufacturing company based in Great Yarmouth.We are looking for an enthusiastic and motivated individual who is happy to work as part of our small team to enhance our profile through SEO, social media, online listings, website additions and exhibitions. The job role would be 40 hours per week Monday to...

  • Customer Assistant

    4 weeks ago


    Great Yarmouth, Norfolk, United Kingdom Marks and Spencer Full time

    All the detailsIn store Bakery - You must be over 18 years of age Contract Type: Permanent Contracted Hours: 30 per week Week 1 Sun Mon Tue Fri Sat Week 2 Mon Tue Wed Fri Sat Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...

  • Customer Assistant

    2 months ago


    Great Yarmouth, Norfolk, United Kingdom Marks and Spencer Full time

    All the detailsIn store Bakery - You must be over 18 years of age Contract Type: Permanent Contracted Hours: 30 per week Week 1 Sun Mon Tue Fri Sat Week 2 Mon Tue Wed Fri Sat Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...


  • Great Yarmouth, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    An exciting opportunity has arisen for an Assistant Mental Health Act Compliance Officer to join our Mental Health Act team, based at Northgate Hospital, Great Yarmouth. This is a Band 3, part time role.There is excellent potential for career advancement existing within the team.You must be a good, clear communicator and have the ability to deal with issues...

  • Community Matron

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are looking to offer a 6 month secondment into a Community Matron position to enhance the safety, experience and outcomes of people using our services.This is a unique opportunity for someone with a drive to embed high quality care to people in our GY&W communities, based o n best practice. Ensuring that services meet the essential standards of care and...


  • Great Yarmouth, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    An exciting opportunity has arisen for an Assistant Mental Health Act Compliance Officer to join our expanding Mental Health Act Compliance team, based at Northgate Hospital, Great Yarmouth. This is a Band 3, full time position.There is excellent potential for career advancement existing within the team.You must be a good, clear communicator and have the...


  • Great Yarmouth, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you looking for an administrative role predominantly based at home? Our friendly, fast-paced Senior Leadership Business Support Team have an exciting opportunity for a Management Support Administrator to join this existing teamPredominantly working from home, but expectation of travel to teams, as required, based across Norfolk and Waveney to support...


  • Great Yarmouth, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Great Yarmouth Acute Services - Band 4 Assistant PractitionersIf you are passionate about patient care and involvement, working within a strong, supportive and established team, then this role is for you You will be working within a multi-disciplinary team to ensure clinical excellence and outstanding care are delivery at all times.You will have the...

  • Associate Dentist

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom MedMatch Full time £30,000

    A Dental Practice known for providing exceptional dental services has let us know about a new and exciting Associate Dentist role that has become available near Gorleston-on-Sea Corton , Suffolk About the role : £30,000 JOINING BONUS Part-Time/ Full time role – 3 to 5 days per Week Up to 5000+ UDAs @ Up to £14 per UDA + 50% Split on Private work ...


  • Great Yarmouth, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Is your passion working creatively with children and families? Looking for a role with flexible working opportunities? Come and join our award-winning teamWe are excited to offer an opportunity to join our Under 18's Crisis Service as an Assistant Practitioner supporting young people and their families across Norfolk and Waveney.This role will be based...

  • Cat C

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom Contract Personnel Ltd Full time

    Contract Personnel are currently recruiting for Category C / Class 2 Drivers in Great Yarmouth. We have been dealing with our client for large number of years, building an excellent working relationship. Our Client is one of the regions leading manufacture and supplier of its own products. You will be required to carry out up to 5 deliveries to various...


  • Great Yarmouth, Norfolk, United Kingdom Peel Ports Full time

    Date:15 Feb 2024Location: Great Yarmouth, GB, NR30 3GYCompany:Peel PortsVacancy - Operations Supervisor Are you excited by the opportunity to lead a team of operatives in a fast paced, operational environment? Do you want to work for one of the UKs leading Port Operators? We are seeking an Operations Supervisor to join our team in Great Yarmouth and help us...

  • Operations

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom Marks & Spencer Full time

    This is a temporary post until 27/08/23An unsociable hours premium of £3/PH will be applied for the hours between 22:00PM and 06:00AMWorking Pattern:Week 1Mon Tue Thur Sat Week 2Sun Mon Thurs Sat Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an...


  • Great Yarmouth, Norfolk, United Kingdom James Fisher and Sons plc Full time

    About the Role:Semi-skilled Mechanical TraineeGreat YarmouthPermanent positionThe Company:ScanTech Offshore Ltd provide an impressive range of rental equipment including air compressors, steam generators and rig cooling services, as well as designing, installing and commissioning bespoke heat suppression safety systems.Job Purpose:The role would suit a...

  • Peer Support Worker

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Access and Assessment Team - Rough Sleeper Project, Great Yarmouth.This is an exciting opportunity for you to join the Great Yarmouth and Waveney Access and Assessment Team and Rough Sleeper project. If successful you will be working alongside experienced practitioners and contribute to the support offered to people who are homeless and living within the...

  • Workshop Assistant

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom James Fisher and Sons plc Full time

    About the Role:Workshop Assistant6 months Fixed Term ContractGreat YarmouthThe Company:ScanTech Offshore Ltd provide an impressive range of rental equipment including air compressors, steam generators and rig cooling services, as well as designing, installing and commissioning bespoke heat suppression safety systems.Our remit extends to the provision of...

  • Shift Leader

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom Morrisons Full time

    About The Role:Are you working in a customer facing, fast paced environment? Ready to take the next step in your career? Our Shift Leader roles could be the next opportunity for youOur shift leaders thrive from the responsibility of trading our stores to exceed customer expectations, through opening and closing stores, ensuring compliance and providing...

  • Teacher (PE)

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom Great Yarmouth Charter Academy Full time

    Salary: Qualified Teachers Pay Scales: Main Pay Scale (MPS) Great Yarmouth Charter Academy is seeking an inspiring, innovative, and dedicated Teacher (PE) to join our team; a teacher who shares our belief that all pupils have the right to succeed and have access to the very best education. Applications from Early Careers Teachers are welcomed and...


  • Great Yarmouth, Norfolk, United Kingdom Business & Human Rights Resource Centre Full time

    Organisational Context Gorleston Community Magazine CIC is a free magazine provided for the benefit of the population of Gorleston-on-Sea, Norfolk, particularly those who are isolated or digitally excluded, local community organisations, businesses and churches who want to share information about their work and opportunities, and local residents with...

  • Caretaker

    1 week ago


    Great Yarmouth, Norfolk, United Kingdom Great Yarmouth Charter Academy Full time

    Salary: Support Staff Pay Scale D: £23,500 to £23,893 per annum Great Yarmouth Charter Academy is looking for a reliable, flexible and effective caretaker who, in accordance with the practices and procedures of the academy, will ensure that the academy premises and contents are properly maintained, secured and ready to use. The caretaker has 24-hour...