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Field Services Engineer
3 months ago
Field Service Engineer
Location: Luton Area
About Us:
Our client is a leading provider of cutting-edge X-ray systems for security applications. They are seeking a dedicated and skilled Field Service Engineer to join a functional team. The successful candidate will play a crucial role in ensuring the reliable operation of security X-ray machines, contributing to the safety and security of our clients.
Responsibilities:
- Servicing, repairing, maintaining electro-mechanical systems.
- total system-level troubleshooting on complex multi-symptom problems, ensuring minimal downtime and maximum efficiency.
- Work with Account Sales teams, providing technical expertise during customer visits, assisting in training when necessary, and identifying potential Sales opportunities to enhance business growth.
- Contribute to the expansion and direction of business activities within your geographic area.
- Take ownership of Warranty and Planned Preventative Maintenance (PPM) activities, ensuring systems remain in optimal working condition.
Requirements:
- The ideal candidate should have some experience in servicing, installing, and repairing machines.
- Experience in a relevant sector, such as assembly, mechanical systems or electronics, is highly desirable.
- Willingness to learn and work with others
- The ability to identify and promptly report any customer quality or compliance concerns to the Quality Organization.
- Active participation in continuous improvement activities by identifying and escalating process and product quality gaps, and providing viable solutions whenever possible.
Additional Benefits:
- Training provided in high-technology systems, providing valuable and lucrative skills.
- Supplied company vehicle, phone, and laptop.
- Strong compensation package with 35h/week, enabling lucrative overtime rates.
- Support for career growth and development.
- Collaborative team environment.
- Contribute to enhancing national security through cutting-edge technology.