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Patient Experience Administrator
3 months ago
OUR VALUES IN ACTION
Care and Compassion Quality and Teamwork Dignity and Respect Openness, honesty and responsibility
This is a fixed term post for 12 months
We are seeking a well organised and positive individual to join our team as a Patient Experience Administrator. The Patient Experience Team provide a person centred approach to responding to all types of patient feedback, including complaints.
The Patient Experience Administrator has a key role in ensuring that all patient feedback is dealt with effectively, efficiently and with care and compassion.
We are looking for an individual who can demonstrate experience of working in a administrative capacity with excellent communication skills, ability to process complex information and who has experience of liaising with the public and a wide range of staff.
For an informal discussion, please contact Maria Squires Patient Experience Officer or Susan Cowe, Quality Improvement Facilitator, Person Centred Care