Service Reliability Engineer

1 week ago


London, Greater London, United Kingdom Io Me Full time

The Service Reliability Engineer (SRE) at Project Catalyst plays a crucial role in ensuring the reliability, availability, and performance of our production systems supporting our open-source projects.

Reporting to the Senior Service Reliability Engineer, this role engages closely with development teams and key stakeholders to integrate software engineering principles with systems engineering.

Successful candidates will contribute significantly to our mission by improving service scalability and performance while fostering a culture of collaboration and continuous improvement.

Design, write, and deliver tools and software using Go, Python, and Bash to enhance the availability, scalability, and efficiency of our services.

Manage the entire lifecycle of services—from inception and design, through deployment, operation, and refinement.
Participate in on-call rotations, addressing service interruptions and technical challenges promptly.
Collaborate with development teams to design solutions that prioritize customer experience, scalability, and performance.
Analyze system performance and reliability to provide enhancement recommendations.
Establish and maintain service-level objectives (SLOs), service-level indicators (SLIs), and error budgets.
Advanced proficiency in Go, Python, and Bash. Expertise in AWS, Kubernetes, and monitoring tools like Prometheus, Grafana, and Loki.
Effective problem-solving capabilities, ability to conduct performance tuning, and knowledge of CI/CD processes.
BS degree in Computer Science or related technical field, or equivalent practical experience.

Extensive experience in DevOps, SysAdmin, or a similar role, with a strong background in Infrastructure as Code (using Terraform and Ansible).

Prior experience with Rust and additional cloud providers (AWS preferred, GCP, or Azure) is advantageous. Familiarity with Rust as a software development tool is a plus.
Flexible schedule
Remote work
Learning & Development opportunities
Competitive PTO
Medical Benefits

At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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