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Receptionist

2 months ago

Broxbourne, Hertfordshire, United Kingdom One YMCA Full time

Do you have a passion for providing excellent front-of-house customer service combined with strong administrative skills?

Would you like to work in a fun, vibrant, friendly team?

Based in Broxbourne and our other Family Centres in Hertfordshire, this is an 8 month fixed-term contract
to provide maternity cover.
In our Family Centres, we provide information, help and services to children under 11 years old and their families. You'll join an expanding team at an exciting time, working in our Family Centres across Hertfordshire. You'll play a key role in helping us to deliver the high quality service we're known for.

Benefits:

As well as fulfilling work and lots of support from your manager and team, we offer a health cash plan covering medical, dental and optician costs, free gym membership in St Albans (or discounted local gym membership elsewhere), a 24/7 GP adviceline (including video consultations), an employee assistance programme, numerous retail discounts, pension and life cover.


What you'll be doing:


We promise you won't get bored You'll be a key member of the team, welcoming families, providing information on our services and responding to queries.


Here are some examples of the rewarding work you'll undertake - but please look at the job description for more information (If you are reading this on a third-party website, you will find the job description on the vacancy listing on One YMCA's careers pages).


  • Provide good quality, efficient and effective administration support to the team including data entry and record keeping.
  • Help in the daily running of the Family Centres, such as dealing with enquiries and bookings.
  • Provide support to local partner agencies visiting and providing services in the Family Centre buildings.

Travel:


You will need a full driving licence and suitably insured car during work hours, since you will be required to travel between sites.

You will be based in Broxbourne District but work across the East Quadrant (Broxbourne, East Herts and Welwyn Hatfield)

Hours and pay:


This is a part-time role working 20 hours per week on weekdays, 5 hours per day over 4 days with one day of working until 6pm.

The salary is £10,296 per annum (which is equivalent to £9.90/hour).

You will need to be able to work flexibly, including occasional evenings and weekends.

HOW TO APPLY - please read carefully
1) Experience of a reception role (or a customer service role or front-of-house role).
2) Strong IT skills, including Microsoft Outlook, Word and Excel.
3) Well-organised and able to plan and prioritise workload.

**An Enhanced Disclosure DBS check is required for this role.