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Support Worker

3 months ago

Edinburgh, Edinburgh, United Kingdom The Action Group Full time

Our support workers to provide individual support for people with learning disabilities and other support needs in various locations across Edinburgh.

The Action Group is currently recruiting full-time and part-time support workers for our teams in the city.


The Action Group is an Investors in People Gold Award winning organisation, and we demonstrate our commitment to equality, diversity and inclusion by being a Disability Confident Leader and a proud Stonewall Diversity Champion.

The Action Group is accredited as a Living Wage Employer.

Post:

Support Worker Service:
Housing & Community Support Services (HACSS)

Base:
The Action Group, The Prentice Centre, Edinburgh (or regional base as set by line manager)

Line Managed by:
Team Manager

Salary :
Casual rate, £12 per hour Sleepover rate (if applicable) £96 per night.

Hours:
Casual

Our Recruitment Process

Equal Opportunities Form for Applicants

Main purpose:

About The Role

Specific Duties

  • Practice the TAG Key Worker system. For example, organising support plans / case
reviews as required for individual people we support with all relevant stakeholders, ensuring

effective handovers between staff, and maintaining records, case files etc.

  • Promote the physical and emotional wellbeing of the people we support at all times
(eg. supporting people to maintain acceptable and adequate levels of self-care, carrying out

risk assessments, etc)

  • Actively develop meaningful and trusting relationships with the people we support (eg.
helping people to gain insight into their own behaviour, attitudes and reactions)

  • Encourage independence in all daily living activities wherever possible, and support
them with this only when necessary (e.g. housework, food preparation, household admin etc)

  • Promote people's hobbies, interests and activities, and encourage participation in all
aspects of community life. For support workers in the Children and Adults in Transition

Services this may include organising day trips and activities with young people as required, as

well as accompanying them to sporting activities such as swimming, and participating in these

activities as appropriate.

  • Directly assist with the personal care as required
  • Work with the people we support to maximize their ability to communicate effectively
and promote self-advocacy wherever possible

  • Advocate on behalf of the people we support when needed (e.g. liaising with external
organisations regarding benefits, education, tenancy and employment etc)

  • Work with relatives and carers of people we support (e.g. arranging support plans,
dealing with complaints and frustrations, etc) and help to ensure that relatives have a

significant role in the person's life wherever possible and appropriate.

  • Find out about the wide range of local services, amenities and organisations available
to people we support.

  • Work with both individuals and groups of in all of the above, according to need
  • Participate flexibly in the various shift work patterns required by the needs of the
people we support (including regular working outwith weekday office hours; for example, in

the evening and at weekends, where applicable)

  • Regularly undertake 'sleepover' or 'waking night' duties where required
  • From timetotime, the postholder may be asked to cover shortterm absences of
Support Workers in other teams

General Duties (these are applicable to all The Action Group staff)

  • Read, and work in accordance with, TAG's Mission, Aims & Objectives, and current
Business Plan

  • Manage own work time effectively
  • Keep on top of own paperwork and maintain effective and organised filing systems, as
appropriate to the specific job role

  • Treat everyone with consideration and respect
  • Ensure prompt, polite and clear communication (whether responding to a query from a
member of staff or a complaint from person we support)

  • Keep up to date and comply with all applicable TAG policies and procedures (covering
everything from personal Health & Safety to Care Commission Standards)

  • Promote and respect individual rights and responsibilities at all time
  • Retain the highest standards of confidentiality, as appropriate to the specific role
  • Assist your manager and other work colleagues as appropriate and whenever possible
  • Take charge of own CPD (Continuous Professional Development) and contribute to TAG
maintaining the Investors In People standard

  • Be responsible for own work life balance (e.g. taking annual leave at regular intervals,
etc)

Required Criteria

  • Shares our values
  • Equality, Inclusion. Flexibility, Person Centred Support, Respecting differences.


 Practically-Minded
  • Can budget and manage a home
  • Assesses Risk Well
  • Plans stuff in advance Responds well to challenging situations
  • A nice person Listens
  • Interested in peoplePatient and Calm
  • Fun
  • Caring and considerate
  • Good in a Team


 Communicates well
  • Takes responsibility


 Asks for advice
  • Helps