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Senior Administrator

3 months ago

Glasgow, Glasgow City, United Kingdom Alexander Mann Solutions (AMS) Full time

Job description - summary
We are AMS.

We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces.

Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.


Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business.

Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right across the country.


Their role is simply stated:
help clients achieve their goals by combining local know-how and global reach. In so doing, they seek to make a positive, sustainable contribution to both the UK economy and society.


On behalf of this organisation, AMS are looking for a
Senior Administrator (Trade Management) for a
6-month long contract based in
Glasgow (hybrid pattern).


As a Senior Administrator, you will:

  • Manage mailbox and allocate workload
  • Act as a first port of call for any queries or escalation from Administrators, providing support and guidance where required
  • Ensure the service level provided by the team adheres to the Client Service Delivery agreements
  • Prepare and attend client calls
  • Build strong, professional relationships with clients and internal stakeholders
  • Generate ideas for improvements to systems and processes
  • Ensure adherence to correct escalation framework/matrix
  • Ensure that internal and external audit/compliance/risk requirements are met

What we're looking for:

  • Strong general admin skills
  • Strong risk management awareness
  • Accuracy and meticulous attention to detail
  • The ability to adapt to an everchanging environment
  • The ability to work within a team
  • Strong client service skills
  • Familiarity with financial markets
  • Excel skills

This client will only accept workers operating via an Umbrella or PAYE engagement model.


AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.


Job Reference:
AMSCWS00226