Store Supervisor Night and Day

2 weeks ago


Yeovil, Somerset, United Kingdom SST Petroleum Limited, Esso Service Station Podimore Full time

Responsibilities:

  • Manage daily operations of the store, including sales, inventory, and customer service
  • Supervise and train a team of retail associates to ensure excellent customer service and maximize sales
  • Develop and implement strategies to achieve sales targets and increase profitability
  • Monitor and analyse sales trends, customer preferences, and market competition to make informed business decisions
  • Maintain a clean and organized store environment
  • Handle customer inquiries, complaints, and escalations in a professional and timely manner
  • Ensure compliance with company policies and procedures
  • Perform administrative tasks such as scheduling, payroll, and inventory management

Skills:

  • Retail management experience, preferably in a similar role
  • Strong supervisory and team management skills
  • Bilingual proficiency (if applicable) to effectively communicate with diverse customers and staff
  • Excellent phone etiquette for handling customer inquiries and resolving issues over the phone
  • Ability to effectively manage, motivate, and communicate with a team of employees
  • Strong organizational skills to prioritize tasks and manage multiple responsibilities
  • Leadership qualities to inspire and guide the store team towards achieving goals

Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Management reserves the right to modify, add or remove duties as necessary.

Salary:
£27,500.00 per year

Benefits:

  • Employee discount
  • Free parking
  • Language training provided
  • Onsite parking
  • Sick pay
  • Store discount

Flexible Language Requirement:

  • English not required

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Retail sales: 1 year (preferred)
  • Supervising experience: 1 year (preferred)
  • Customer service: 1 year (preferred)
  • Retail management: 1 year (preferred)
  • Management: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Yeovil, BA22 8JG (required)

Ability to Relocate:

  • Yeovil, BA22 8JG: Relocate before starting work (required)

Work Location:
In person
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