Deputy Quality

7 days ago

London, Greater London, United Kingdom CACI Limited Full time
IMS Central - Deputy Quality & Compliance Manager
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., 22,000 people worldwide.
CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. our mission is to use technology and data-driven insight to make a commercial difference.

We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data.

We use innovation wisely to deliver well thought-out digital solutions and software.
CACI's Information & Management Solutions division provides a range of software, Consultancy and managed services to clients.

With experience and understanding of systems integration, analytics and secure cloud and managed services, we help clients improve operational processes, gain greater insight into their business and reduce costs.

From data integration, web reporting and activity-based costing to mobile working, telecom operational support systems and online transactional solutions, we help our clients to understand their business, manage performance and deliver value for money services to their customers.

About the Business Division

CACI's Information & Management Solutions (IMS) division provides a range of software, consultancy, and managed services to clients from across the public and private sectors both in the UK and worldwide.

With experience and understanding of systems integration, analytics and secure cloud and managed services, we help clients improve operational processes, gain greater insight into their business, and reduce costs.

We are seeking an experienced individual to join our established central function and vibrant company in the role of Deputy Quality and Compliance Manager.

The individual will work closely with the Head of Governance and the Quality and Compliance Manager in supporting IMS Business Group with ISO9001, ISO20000 and other quality matters.

The role is based in our London office and CACI adopt a flexible and hybrid working approach, with a general requirement of 2 to 3 days a week in the office.

Supporting the Quality and Compliance Manager with day-to-day adherence to standards.
Assisting with conducting internal audits, workshops, and various quality related meetings.

Maintaining the divisions central quality and service management documentations including regular reviews and updates to policy and procedures and guidelines documents.

Maintaining the QMS/SMS risk and action logs.
Organising and contributing to the Quality and Compliance forum.
Coordinating the annual modern slavery survey and annual customer satisfaction survey.

Continually raising awareness and understanding of quality matters within the organisation, liaising with Business Groups; quality leads over quality and compliance matters.

Leading the quality management review discussions with senior management.
Deputise for Quality and Compliance Manager on quality matters.
Microsoft Office applications.
Proven experience of ISO9001 Quality Management and understanding of ISO20000 Service Management and ISO27001 Security Management Systems certification.
Ability to work at all levels sometimes dealing with confidential and sensitive business information.
Can-do attitude with a methodical and diligent approach showing great organisation and planning skills.

Project Management experience, understanding of project lifecycle and project management frameworks, understanding of service management and service management frameworks, internal/external audit experience, experience in delivering presentations; good report writing skills.

25 days annual leave
Life assurance
Health and wellbeing cash plan
Private healthcare (after 2 years service)

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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