Showroom Manager

3 weeks ago

Hereford, Herefordshire, United Kingdom Jewson Full time

The Role
This role is working with Jewson part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities oftomorrow.
We're currently looking for a Showroom Manager for our Jewson branch in Hereford.

We are a busy and well established branch with a close and experienced team, looking for someone to take on our kitchen and bathroom showroom role with positivity, attention todetail and flair This is a role that is great for someone who loves to build relationships with customers, has strong leadership qualities and enjoys a varied day.


What we're looking for from you:

  • Previous experience of working in a Kitchen or Bathroom industry (retail, design, installations, sales etc.)
  • The ability to convert enquires and leads into sales
  • A strong customer and sales focused attitude
  • Excellent organisation and time management skills
  • Flexible and enthusiastic attitude
  • Able to create and maintain successful relationships
  • The ability to lead, coach and develop a team


 Good IT Skills
  • Computer Aided Design (CAD) knowledge would be beneficial
As Showroom Manager you will be driven by high levels of customer satisfaction. You will work closely with customers to understand their kitchen and bathroom projects and offer them expert advice. You will provide them with detailed designs and costings andguide them through the planning, sales and supply process.

In addition to your passion for customer service, you'll be commercially aware and look to increase customer footfall into the branch by raising awareness of our services.

You will be sales focused and proactive in your desire to develop future sales by identifyingand exploring new opportunities in the region - eg.

new construction and development projects locally

What you will be doing day to day:

  • Manage and motivate the team to deliver an excellent customer experience and work towards Showroom sales and profit targets
  • Maximising customer interactions to support upselling and crossselling of relevant products and offering specific product advice
  • Delivery of key KPI's including sales, stock, productivity, H&S amongst others
  • Placing customer orders with suppliers and scheduling delivery dates to meet customer needs while arranging appropriate transport
  • Realising full potential of all customer interactions and build strong, effective relationships with customers and suppliers, managing feedback accordingly
  • Advising customers of trading terms and conditions and information relating to customer accounts as required
  • Ensuring all customer orders are fulfilled in a timely fashion
  • Supporting all Company initiatives
  • Following plans to continuously improve customer experience
  • Coordinate sales promotions activities

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo.

We are convinced that our continued success relies on the diverse skills, experiences, and backgroundsthat our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply And a member of our Internal Recruitment team will be in contact with you.


Requirements:

N/A

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