IT Technician Apprentice

Company Introduction:
Are you looking forward to joining a company that plays a key role in changing how people live and work? A company with exceptional employee engagement and a strong commitment to social and environmental sustainability.
Does that sound interesting to you?

Manpower is an innovative company focused on revitalizing workplace IT by implementing thorough refurbishment processes. As pioneers in asset up-cycling, we prioritize sustainability and the reduction of electronic waste.

Job Title: IT Technician Apprentice

Overview:
We are currently in search of an IT Technician Apprentice to join our team at our Erskine site.
If you possess a positive attitude, impeccable attention to detail, and a love for all things tech, then this opportunity is perfect for you.

Key Responsibilities:
- Conduct hardware upgrades and software installations to optimize laptop performance using Dynamics 365 as our ERP system
- Collaborate with various departments, including HPE engineering, to ensure quality standards are met and drive process enhancements
- Perform thorough quality control checks to ensure all refurbished laptops meet customer expectations and surpass them
- Maintain detailed refurbishment records using Microsoft Excel and Dynamics 365
- Develop troubleshooting skills to address notebook hardware issues and perform necessary fixes

Desired Skills:
- Exceptional attention to detail to identify and resolve issues during the refurbishment process
- Strong interest in hardware and software troubleshooting and upgrades
- Ability to work independently in a dynamic environment
- Passion for sustainability and technology up-cycling

Salary: £17,550 per year

Working Hours: Monday to Friday, 9:00 am - 5:00 pm

Benefits Include:
- 28 days of annual leave (pro rata)
- Free onsite parking
- Complimentary tea, coffee, and soft drinks
- Access to an onsite gym
- Onsite café bar
- Branded workwear
- Feel Good Friday (early finish at 1:30 pm on the 1st Friday of every month)

Future Opportunities:
Over 90% of QA apprentices secure permanent employment post-program, exceeding the national average by 20%.

Training Details:
This hands-on apprenticeship program fully supports your role within the company. Throughout your journey, you will receive guidance from your dedicated QA skills coach and workplace mentor to ensure your success.
Starting with an assessment of your potential, they will plan your development systematically, provide immersive training to close skills gaps, and ensure your new knowledge aligns with your daily tasks.
Upon completion, you'll not only have gained valuable work experience but also receive a nationally recognized qualification at SCQF Level 6.

If you are eager to kickstart your career and earn a recognized qualification simultaneously, reach out to us to learn more about this exciting opportunity.

---