Bar Attendant

2 weeks ago


Bournemouth, Bournemouth, United Kingdom The Mercure Bournemouth Queens Hotel & Spa Full time

Who We Are

We are Accor - Traditional Hospitality and Beyond
We are a worldwide augmented hospitality leader.

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limit.


Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.


Job Purpose


Bar Attendants are the public face of a hotel and contribute to the guests' enjoyment of their hotel stay experience.

They are responsible to serve the guests in accordance with standards laid down.

Main Duties and Responsibilities

  • Knowledge on preparation and service of drinks as per the menu/product lists.
  • Make sure that the service area is laid down as per standard.
  • Tables are set and cleared on time as per company standards.
  • Provide attentive service during the meal and look for special requests.
  • Assist in the general cleaning of your working areas
  • Take every opportunity to upsell
  • Practice the correct and safe of all in house equipment.
  • Fully aware of and strictly adhere to security procedures laid down
  • Maintain the grooming standards.
  • Fully aware of the current liquor licensing law.
  • Attend training when required.
  • Fully aware of and adhere to Health and Safety, Fire and Bomb threat procedures as laid down by the hotel and Company.
  • Report all damage, hazards and wear and tear occurring within your areas of work.
  • Fully aware of hotel activities and facilities.

Key Skills / Experience Requirements

  • Proven skillset in using tills.
  • Good at cash handling.
  • Problemsolving abilities
  • Knowledge in usage of coffee machines.
  • Strong communication and interpersonal skills
  • Excellent customer service skills
  • Flexibility and the ability to respond appropriately to changing situations.
  • Discretion and sensitivity
  • The ability to maintain professional standards under pressure.
  • Strong IT skills.
  • Excellent administration and organisational skills

Benefits

Besides working daily with this amazing team:

  • ) your benefits will include:
  • 28 days paid holiday (prorata), inclusive of bank holidays.
  • Enjoy the Benefits of ALL Heartist Card from day one including discount accommodation, FREE bonus breaks, and discounts on the Eurostar and car hire.
  • Company pension
  • Continuous learning and development opportunities
  • Full time contract

Additional Information

Pay:
£9.00-£11.00 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking

Schedule:

  • Weekend availability

Work Location:
In person
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