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Administration Assistant

3 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

We are looking for an enthusiastic, motivated individual with strong organisation and interpersonal skills to come and work with the Oral & Maxillofacial secretarial team as an Administration Assistant.


You will work closely with the administrative and clinical team, supporting the work of the department in the provision of an efficient and effective office service.


Main duties of the role include:
Answering telephone queries

Making appointments

Typing letters

Dealing with patient queries

Scanning and logging referrals

Monitoring the generic Oral & Maxillofacial inbox


You will be required to work as part of a team as well as being able to use your initiative and priorities your workload to meet deadlines.

We are looking for someone who is able to be flexible with their working hours.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford.

Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales.

We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential.

Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact Ashleigh O'Leary on